Financial Analyst - Intelliswift Software Inc
San Francisco, CA 94105
About the Job
Job Title: Consumer Complaints analyst
Location: San Francisco, CA / Los Angeles, CA / Salt Lake City, UT – Hybrid
Duration: 12+ Months
Pay Range: $55.00- 65.00 on W2
Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startup
The Financial Institutions Supervision and Credit Division at the Client is responsible
for the supervision and regulation of state member banks, bank holding companies, savings and loan holding companies, financial holding companies, data service providers, trust companies and foreign banking organizations that operate in the 12th District. We supervise institutions in all states of the District and range in size and complexity from small community organizations to some of the largest banking organizations in the country.
Summary of the Job:
The Client has a 12-month contract for a Consumer Complaints analyst within the Consumer Compliance Unit. You possess knowledge of consumer protection laws and regulations & applied to the analysis and resolution of consumer complaints. Complaint investigations involve extensive contact with the public and bank personnel, thus requiring the need for discretion and independent discernment.
Key Responsibilities:
Position Requirements:
Intelliswift is committed to fair and equitable compensation practices. The range provided for this position is determined by various factors including, but not limited to, relevant work experience, skills, certifications, and location. Intelliswift offers medical insurance, dental insurance, vision insurance, supplemental life and AD&D insurance, and any other benefits per state law.
Equal Employment Opportunity Statement
Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.
Americans with Disabilities Act (ADA)
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department
Other Employment Statements
Intelliswift participates in the E-Verify program.
Location: San Francisco, CA / Los Angeles, CA / Salt Lake City, UT – Hybrid
Duration: 12+ Months
Pay Range: $55.00- 65.00 on W2
Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startup
The Financial Institutions Supervision and Credit Division at the Client is responsible
for the supervision and regulation of state member banks, bank holding companies, savings and loan holding companies, financial holding companies, data service providers, trust companies and foreign banking organizations that operate in the 12th District. We supervise institutions in all states of the District and range in size and complexity from small community organizations to some of the largest banking organizations in the country.
Summary of the Job:
The Client has a 12-month contract for a Consumer Complaints analyst within the Consumer Compliance Unit. You possess knowledge of consumer protection laws and regulations & applied to the analysis and resolution of consumer complaints. Complaint investigations involve extensive contact with the public and bank personnel, thus requiring the need for discretion and independent discernment.
Key Responsibilities:
- Maintain complete and accurate records of complaint investigations in accordance with Reserve Bank and Board guidelines. This includes data submitted to Client System's complaints information database.
- Monitor the Reserve's Bank's consumer complaints hotline.
- Work independently to conduct the investigation of consumer complaints against state member banks within designated timeframes.
- Analyze and fully understand issues presented by the complainant, identify any necessary follow-up with the complainant and/or bank staff, determine applicability and compliance with various laws and regulations, identify appropriate resolution, draft investigation summary letters, and determine the materials needed to support investigation findings.
- Maintain strong working knowledge of a variety of banking laws and regulations - including staying abreast of regulatory developments, emerging issues, and compliance trends – that have a significant impact on consumers.
Position Requirements:
- Bachelor's degree required or 4 years of applicable experience; a major in business, economics, finance, legal, accounting or a related field is preferred.
- A minimum of three years of direct or comparable banking, financial, industry, or banking supervision experience. Consumer compliance experience is preferred.
- Examiner experience or a commission from a federal or state bank supervisory agency is preferred but not required.
- -Knowledge of consumer protection laws and regulations.
- Excellent written and verbal communication skills.
- Strong organizational, problem solving, interpersonal, and analytical thinking skills.
- Excellent project and time management skills and the ability to balance and prioritize multiple assignments as new priorities arise.
- The ability to work independently under minimal direct supervision or oversight.
- Demonstrates and models One Bank Behaviors to include: Collaboration, Emotional Intelligence, Accountability and Critical Thinking.
Intelliswift is committed to fair and equitable compensation practices. The range provided for this position is determined by various factors including, but not limited to, relevant work experience, skills, certifications, and location. Intelliswift offers medical insurance, dental insurance, vision insurance, supplemental life and AD&D insurance, and any other benefits per state law.
Equal Employment Opportunity Statement
Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.
Americans with Disabilities Act (ADA)
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department
Other Employment Statements
Intelliswift participates in the E-Verify program.
Source : Intelliswift Software Inc