Financial Analyst II - The Fountain Group

Pay: $30-40/hr based on experience
Length of Contract: 3 months; likely extensions in 3-month increments
Location/Site: Hybrid; 2 days WFH, 3 days onsite in Florham Park, NJ, or North Chicago, IL

Purpose:
The Receivables Specialist reports to the Senior Collection Manager. This position will review data using system-generated reports and perform timely, accurate and complete account reviews, reconciliation activities and account maintenance for assigned accounts.

Responsibilities:

• Returned Goods Claims Reconciliation – Heavy returned goods claim reconciliation. Credit memo analysis.
• Returned goods claim debit memo analysis. Accessing customers portal to gather back-up information and documentation, as well as data extraction from said portal. Heavy Excel usage to cross-reference/manipulate data.
• Reconcile/summarize all differences between claim and credit, ultimately communicating results to customer.
• Customer facing. Excellent communication skills are a must. Attention to detail and accuracy is imperative.
• Identify root causes of complex payment issues and trends. Assist Team Leader in preparation of compelling data presentations that efficiently communicate these trends to Manager or Team Leader.
• Resolve past-due invoices and customer claims on a timely basis, including proactive identification of account issues.
• Requires high degree of communicative ability due to mutil-functional issues.
• Participation on interdepartmental teams with periodic advice/coordination from Team Leader or Manager.
• Operates independently within defined scope of responsibility under regular supervision.
• Interacts with external and internal customers (i.e., Sales, Contract Marketing and Customer Service) at the peer and/or supervisory level.
• Customer relationship management (both internal and external).
• Responsible for compliance with applicable policies and procedures.
• Participates in department and selected cross-functional process improvement teams.
• Failure to achieve results may result in adverse impact on customer relationships or loss of limited cash flow to Client.
• Effectively utilize and maintain Client information systems as needed in the analysis and resolution of customer issues (including SAP, Business Warehouse, and various other systems).

Qualifications:

• High school graduation required.
• At least 2 years of experience in Accounting, Receivables or Customer Service. Less than two years of experience may be acceptable with a bachelor's degree.

Preferred:

• Bachelor's degree in finance, accounting, or business management.
• Previous experience using SAP and advanced Excel skills are strongly preferred.
• Ability to learn and work in office or remote dependent on departmental needs.