Field Technician at iNc EMPIRE, LLC

Immediate Opening

1st Shift

Field Service Technician
Indianapolis, IN
This position is a full time, direct hire role with a growing company.
 

Basic responsibilities include:

• Troubleshoot, diagnose, service, repair, and install door, dock equipment, and truck restraint systems.
• Perform all assigned planned maintenance on door and dock equipment.
• Perform skilled fabrication and welding tasks onsite to support customer installation and service and needs.
• Work safely and responsibly to avoid injuries, property damage and loss of materials and equipment
• Follow established work instructions and work orders.
• Process paperwork in a timely fashion.
• Assure quality of work by careful attention to detail and performing in-process quality checks
• Maintain service truck to be clean and organized.
• Maintain and manage inventory levels of material and equipment on service truck.
• Ensure tools, equipment are secured at all times.
• Maintain and manage inventory levels of product and equipment on your service vehicle.
• Be flexible with work schedule to ensure customer commitments are met and exceed customer expectations for service and responsiveness
• Performs other duties as assigned by Service Manager

Demonstrated work experience includes:

• Welding experience
• Mechanical and electrical aptitude
• Good written and verbal skills
• Excellent customer care skills

Other expectations include:

• Maintain an excellent attendance record, reporting to work consistently on-time and adheres to attendance policies
• Display a work ethic which contributes to effective and efficient operations
• Works effectively and cooperatively with others by sharing ideas in a constructive, positive manner; listening to and objectively considering other ideas; address problems and issues to find mutually acceptable and practical solutions to provide a quality product and meet customer delivery requirements
• Exhibit professional appearance and conduct while providing excellent customer service
• Projects a positive and professional image when interacting and communicating with customers.
• Must present an attitude that is respectful and professional at all times with co-workers and management
• Ability to successfully pass a background check
• Possess a current active and valid Indiana drivers license