Field Technician - InfoPeople
Long Island City, NY
About the Job
Job Description
The Field Technician performs on-site or in-house servicing, repair and/or installation of customer equipment. This job may include any aspect of field support including: troubleshooting and repair of electronic equipment, systems, and wiring; installation of equipment; upgrades, modifications, programming; preventive maintenance actions; and documentation.
Essential Duties and Responsibilities include the following: Other duties may be assigned:
Installation, preventive and corrective maintenance of equipment to include PC based computers, video surveillance equipment, network communications equipment, and/or radio equipment.
Completes reports, logs and performs shift-to-shift communications in accordance with established policies, procedures and local practices.
Responds to corrective maintenance requests or alarms within an acceptable time frame.
Diagnoses and repairs hardware, software, and system issues
Reports technical status of system with accuracy and completeness.
Restores equipment to operational status as quickly as possible.
Maintenance of spare equipment and parts following guidelines set forth to do so.
Module or PC Board swap out
Isolation of faults in units or components
Field test of units or components
Electronic filing of work orders
Assists with the training of less experienced technicians.
Education:
High school diploma or general education degree (GED) required. One year certificate from college or technical school preferred.
Required Skills and Experience:
Repair Skills
Installation Skills
Troubleshooting
Technical Documentation
Electrical Bench Test Equipment/Instruments
Soldering Skills
Knowledge of Electronic Circuits/Schematics
MS Office Software
While performing the duties of this job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to walk and climb or balance. The employee
The Field Technician performs on-site or in-house servicing, repair and/or installation of customer equipment. This job may include any aspect of field support including: troubleshooting and repair of electronic equipment, systems, and wiring; installation of equipment; upgrades, modifications, programming; preventive maintenance actions; and documentation.
Essential Duties and Responsibilities include the following: Other duties may be assigned:
Installation, preventive and corrective maintenance of equipment to include PC based computers, video surveillance equipment, network communications equipment, and/or radio equipment.
Completes reports, logs and performs shift-to-shift communications in accordance with established policies, procedures and local practices.
Responds to corrective maintenance requests or alarms within an acceptable time frame.
Diagnoses and repairs hardware, software, and system issues
Reports technical status of system with accuracy and completeness.
Restores equipment to operational status as quickly as possible.
Maintenance of spare equipment and parts following guidelines set forth to do so.
Module or PC Board swap out
Isolation of faults in units or components
Field test of units or components
Electronic filing of work orders
Assists with the training of less experienced technicians.
Education:
High school diploma or general education degree (GED) required. One year certificate from college or technical school preferred.
Required Skills and Experience:
Repair Skills
Installation Skills
Troubleshooting
Technical Documentation
Electrical Bench Test Equipment/Instruments
Soldering Skills
Knowledge of Electronic Circuits/Schematics
MS Office Software
While performing the duties of this job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to walk and climb or balance. The employee
Source : InfoPeople