Field Technician - Utility Associates, Inc.

Las Vegas, NV 88901

About the Job

Join Our Team as a Field Technician

Company: Utility, Inc.
Location: Las Vegas, NV
Job Type: Full-time
Salary: Based On Experience

About Us: Utility is an innovative technology company that continually delivers groundbreaking digital systems for frontline professions that depend on speed, accuracy, easy-to-access data, and transparency in their work. Immerse yourself in our vibrant culture. At Utility Associates Inc., we foster a purpose-driven environment that values ethical practices and teamwork. We prioritize transparency and trust-building, creating a supportive atmosphere for growth and innovation. Our team wholeheartedly embraces diversity, promoting an inclusive harmony. We highly value work-life balance and celebrate employees' contributions within a recognition-driven culture. Join us at Utility Associates Inc. for a fulfilling experience where positive impact and collaboration shape a brighter future.

Your Role: The Field Tech completes deployments and assists the field team on installations and networking issues. Supporting departmental timelines, company goals and objectives; a successful candidate is a self-starter and requires little to no supervision. With a strong work ethic and a neat, professional appearance, the ideal Field Technician has an attention to detail, advanced troubleshooting skills, and a clean driving record.

What You'll Do:

Advise customers, PMs, and various stakeholders daily on site status and issues.
Work daily with PMs and Regional Field Supervisor on the deployment of small to medium projects with supervision.
Work daily with the support team to identify and resolve issues.
Install all utility proprietary hardware daily with supervision.
Utilize various software programs daily such as:

Office 365
Google Suite
Microsoft Office Products
Polaris and other proprietary programs

Identify ongoing issues found in the field and escalate as needed
Assist the Operations Team as needed in the areas of:

Training (Customers and Team Members)
Uniforms (As Extra Help is Needed)
Production (As Extra Help is Needed)

Documentation of daily tasks performed
Sharing of ongoing lessons learned
90% Travel as required
Perform other related duties and tasks (As Assigned)

What You Bring:

Ability to comprehend technical documentation
Ability to think outside the box
Understanding of 12-volt systems and low voltage wiring preferred
Cat 6 cabling and network wiring
Basic knowledge of hand and power tools
Must be flexible, adaptive and forward-thinking
Must be eager to learn, continually improve
Proficiency in:

Microsoft Suite
Adobe Creative Suite
Microsoft 365
Polaris (and other proprietary software)
Google Suite products
Data Analytics

Experience in networking, IT and/or vehicle wiring systems
Organized, productive and results-driven
Independent worker, contributing creatively with minimal/no supervision
Exceptional communication skills (Written and Verbal)
Experience with networking and in-car audio installations preferred.
Adaptive, enjoying challenges, persevering and focusing on getting the job done right the first time.

Why join us? Utility provides a comprehensive program for our employees’ five pillars of well-being and benefits:

Emotional Health: Paid Time Off – 3 weeks per calendar year
Physical Health: Selection of ten group health plans to fit every family situation – several are fully-paid for employees and dependents. Dental, Vision, Flexible Spending Accounts and Health Savings Accounts are available.
Social Health: Community Online Academy on a variety of courses for personal development
Professional Health: Tuition Reimbursement for College Courses and Continuing Education Expenses
Financial Health: Retirement Savings Plan with 100% match up to 4% with immediate vesting
Other Benefits: Voluntary Insurance, Basic Life AD&D, Critical Illness, and Accident Insurance
Enjoy a free chef-inspired lunch Monday-Thursday: Treat yourself to a delicious chef-inspired lunch provided by the company from Monday to Thursday, eliminating the need to worry about meal planning and preparation during those days.

Joining the team: We invite you to join our team. Help us create superior utility products that have a lasting impact on our customers' lives.

Source : Utility Associates, Inc.