Field Technician - Eagle Fire

About Us:

Since 1987, Eagle Fire Inc. has evolved into a best-of-class provider of fire sprinkler systems, fire protection, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service in support of commercial, industrial, government, and mercantile facilities.

We are actively growing across our 6 states (VA, NC, SC, GA, AL,TN) to provide more consistency in schedules, faster response time to our clients, and internal promotion opportunities. We encourage you to apply if you are interested in a secure career with a company that will invest in you.

WHAT WE OFFER:

• Company Uniforms with dry cleaning options
• Boot Reimbursement every year
• NICET Test reimbursement
• PTO
• 10 Paid Holidays
• Tuition Reimbursement
• Health Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• Long-Term Disability Insurance
• Short-Term Disability Insurance
• Direct Deposit
• Weekly Pay
• 401(k) with matching
• Employee Assistance Program
• Flexible Spending Accounts
• Relocation Assistance

JOB DESCRIPTION

The Field Technician is responsible for installing, repairing, and inspecting fixed fire protection systems. He or she must provide exceptional service to both internal and external customers.

The ideal candidate for this position has a high school diploma or GED, a minimum of two years of experience in fire protection systems, and has a minimum of Level II NICET certification (or can obtain Level II certification within the first eighteen months of employment). An equivalent combination of education/training and experience will be considered. He or she must meet the physical requirements specified in the Qualifications section. Effective oral and written skills, good time management and customer service skills, and professional dress, speech, and behavior are all required for this position.

RESPONSIBILITIES

• Completes all services following manufacturer instructions, related codes/standards, and Company policies and procedures
• Schedules inspections with customers as required
• Provides documentation of inspections for Company records, customer records, authorities with jurisdiction, and any other entity required
• Communicates discrepancies, necessary system repairs, and other important issues to the Company and the customer
• Trains Technician Trainees as assigned
• Completes continuing education necessary to maintain current certifications and/or licenses as required for position
• Adheres to ALL Company Standards and Procedures, including the Controlled Substances and Alcohol Standard
• Works safely using good judgment and by following all Company safety policies and work procedures and uses authority to stop an unsafe act
• Performs other related duties as required

QUALIFICATIONS

• Able to speak, read, and write English fluently
• Has practical knowledge of fire protection codes and standards
• Excellent customer service skills
• Self-starter with the ability to work alone
• Valid drivers license and acceptable driving record
• Able to interact well with all levels of individuals, internally and externally
• Able to stand for long periods of time and to lift, crouch, reach, handle, push, and pull
• Able to travel and stay out of town as needed
• Able to operate and efficiently use measuring instruments and gauges and assorted industry related devices
• Able to work in extremely cold and extremely hot temperatures
• Able to work while exposed to loud sounds and noise levels.

Eagle Fire Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type on the basis of age, race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, disability, genetic information, veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement.