Field Technician - Catastrophe Team - Cotton Logistics

Description

Key Responsibilities

• Must multi-task effectively and be able to work in a fast-paced environment. 
• Greet residents immediately with friendly and sincere hospitality. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide prompt and accurate information such as mealtimes and local attractions.
•  Proficient computer skills to complete the guest registration process and confirm that pertinent and accurate information is entered into the property management system. 
•  Checks residents in/out using reservation software.  
•  Issues and inventories room keys
•  Provide prompt, positive and clear communication to include guest messages and mail retrieval to ensure an excellent customer experience. Runs errands as needed for camp operations
•  Keeps the property clean, safe and comfortable for all residents  
•  Maintains the office condition  
•  Logs, dispatches and coordinates facility repairs. Maintains a level of professionalism among staff and clientele 

•  Performs general labor, maintenance and repair work as assigned. 
•  Documents all maintenance and repair work in accordance with record keeping requirements. 
•  Work scope includes but is not limited to light electrical, plumbing, carpentry and general facilities maintenance. 
•  Perform housekeeping functions and maintain the professional appearance of the property, equipment and common areas.
•  Maintains grounds appearance by completing tasks such as lawn maintenance, landscaping, painting, pressure washing, weed spraying, refuse collection etc.… 
•  Documents deficiencies and disturbances to Camp Manager and assist in resolutions
•  Performs required property walks (rounds)
•  Responds to calls promptly
•  Other duties as assigned

Skills, Knowledge and Expertise

•  High School Diploma or equivalent
•  Valid Driver’s License

•  Strong organizational and problem-solving skills with impeccable multi-tasking abilities 
•  Exceptional interpersonal skills 
•  Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.
•  Collect accurate information and resolve conflicts.
•  Able to stand and move throughout office/buildings and continuously perform essential job functions.
•  Establish and maintain effective working relationships with associates and customers.
•  Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
•  Proficient Microsoft Office skills
•  Occasionally lift and/or move up to 50 pounds
•  Must be willing to work outside
•  Ability to be flexible in schedule to meet operational needs.  This may require working outside regularly scheduled hours or rotations. 
•  Ability to travel for extended periods of time on short notice.
•  Motivated with the ability to work independently or as part of a team.

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