Field Technician - Viasat, Inc.

About us:

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do:

The Field Technician position involves the installation, maintenance, repair and support of voice and data satellite communication systems on offshore or land-based facilities. The Field Technician is responsible for remaining on rotational standby in order to prepare, dispatch, coordinate, and support all aspects of the global customer field service requirements at any time. This role must also be able to provide high level system installation, commissioning, testing, and maintenance on Viasat’s energy products and services overseas, onshore, and offshore as appropriate.

The day-to-day:

• Responsible for performing customer support activities, which involve the service, installation, and trouble-shooting/repair of stabilized satellite communications systems, Cisco VoIP telephony systems, Internet services, Intercom Systems, networking applications, and two-way radio systems on land rigs, Land production sites, and offshore locations.
• Must be well-organized person with the ability to work with minimal supervision.
• Must be available 24x7 when on shift.
• Up to 100% of time spent traveling when on call.
• Must be able to take job ownership throughout completion which includes: Time Sheets, Inventory Documentation, and Field Documentation.
• Providing technical support and resource to ensure delivery of service.
• Liaison with clients, and groups within Viasat to ensure the timely delivery of service.
• Installation, commissioning, and maintenance of fixed and stabilized satellite systems, including:
• Configuration, test and faultfinding of satellite modems.
• Configuration, test and faultfinding of C, X, Ku & Ka-band RF units
• Assembly of fixed antenna systems
• To provide assistance to other Field Technicians during the installation, commissioning and maintenance of fixed and stabilized satellite systems.
• To assist with the problem solving of technical issues within the company.
• Ad hoc duties as required.
• Comply with all safety requirements implemented by employer, customers, facility owners or venders involved in the employee's daily tasks.
• Complete all required paperwork accurately, legibly and obtain proper approvals from job site location management.
• Communicate job progress to customers, Viasat Job Manager and Technical Services
• Comply with all safety requirements implemented by employer, customers, facility owners or vendors involved in the employee's daily task, including but not limited to, PEC/ISN, H2S, Water Egress, Lock Out/Tag Out, First Aid/CPR, Lifting, Fall Protection, Climbing Techniques and etc.
• Ability to work to meet both customer and company demands within a short time frame.

What you'll need:

 

• Experience with and interest in commercial-grade satellite communications systems and Cisco networking equipment
• Minimum Associate Degree in related field or equivalent education in field work
• Two to four years of experience in radio frequency communications systems
• Experience in proper usage of a variety of hand tools
• Must be able to create and manipulate Microsoft Excel and Word Documents
• Computer and IP networking skills
• Must be customer focused and an effective communicator
• Valid state driver license required; good driving record
• Must be available on-call twenty-four (24) hour, seven (7) days a week, except for periods designated by the service supervisor
• Can obtain passport
• Can obtain TWIC card
• Must be able to lift 75 lbs. and have the ability to climb structures as required on land and offshore, installing communication and antenna systems
• Knowledge of VSAT systems and related equipment
• Ability to install, commission, and fault find VSAT systems and equipment
• Previous experience of installing, commissioning and faultfinding stabilized satellite systems and equipment
• Test Equipment - able to use a range of suitable test equipment including Spectrum Analyzers, Power Meters, Wattmeters etc
• Radio- able to install and fault find on typical maritime installations (LOS, VHF, UHF)
• PC literate
• US Citizenship Required
• Must Pass a Physical and Drug Screen 

 

What will help you on the job:

Oil and Gas Field Experience 

Associate's degree in electronic/engineering/telecom or data networks preferred

Experience in computer networking systems and components a plus

CCNA and MCP is a Plus

Previous experience of PBX's, routers, TCP/IP, PA and radio systems preferred

Salary range:$20.29 - $33.99 / hourly :At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat’s comprehensive benefit offerings that are focused on your holistic health and wellness at careers.viasat.com/LifeAtViasat/Benefits.EEO statement:

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.