Field Technician 1 - Renewal Claim Solutions

Department: Restoration

Reports to: Field Operations Manager

Job type: Full-time, Non-exempt

Hours: Day shift, Monday - Friday

Compensation: $20 - $22 per hour

Classification: Non-management

About Us:

Urban Valet Dry Cleaners and our sister company, Renewal Claim Solutions of Upstate New York, have been providing excellence in service to our clients for almost 30 years.

From our inception, Urban Valet has been fueled by a passion for innovation and a dedication to providing exceptional service. Now, with Renewal Claim Solutions, we extend that commitment to excellence into the realm of insurance claims, leveraging our well-established reputation and trusted brand to facilitate your success. Renewal Claim Solutions is more than just a division; it's a testament to years of hard work, dedication, and exemplary effort by a team of professionals. Our well-respected and trusted brand has earned its place in the market, ensuring that you'll be supported by a partner you can rely on. But beyond our reputation and expertise, Renewal Claim Solutions boasts a wonderful culture, characterized by hardworking, pleasant, goal-oriented, and spirited individuals. Our team is not just committed to your success; we're dedicated to making your experience with us as positive and rewarding as possible.

Join us as we continue to redefine excellence in garment care and insurance claims management. At Urban Valet and Renewal Claim Solutions, satisfaction isn't just our goal-it's our promise.

What You'll Do:

As a Field Technician at Renewal Claim Solutions, you will play a pivotal role in our mission to assist homeowners in recovering from water, smoke, or fire damage. With over 25 years of industry experience, we are a well-established and high-performing textile and electronics restoration company. This position primarily involves handling job-related activities outside of our facility, including estimations, pack-outs, deliveries, on-site cleaning services, and more.

Essential Duties and Responsibilities:

• Regular travel to affected homes using company vehicles to pick up and deliver items.
• Handling estimations, pack-outs, rush deliveries, short-term deliveries, final deliveries, house of values (HOV), on-site cleaning services, drapery rehanging, and all other field-related activities and services.
• Ensuring a superior level of professionalism and service delivery is maintained at all times.
• Assisting in the management of our warehouse as needed.
• Adhering to safety protocols and guidelines while working in various environments.

What We'll Love About You:

• Clean driving record and ability to operate company vehicles safely.
• Strong work ethic and positive attitude.
• Ability to work well on a team and communicate effectively.
• Willingness to learn and adapt to changing daily routines.
• No industry experience required; all training will be provided.
• Physical ability to lift and move heavy items as necessary.

What You'll Love About Us:

• Health, Dental & Vision Insurance
• 401(k) with company match
• Paid Time Off
• Life insurance
• Employee Discounts
• Free parking
• Flexible schedule
• Hands on Training
• Professional Development Assistance
• Referral Program
• Commission Pay

EEO Statement:

Renewal Claim Solutions of Upstate NY and Urban Valet Cleaners is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or military and veteran status. In addition to federal law requirements, Renewal Claim Solutions and Urban Valet Cleaners complies with applicable New York State and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Renewal Claim Solutions and Urban Valet Cleaners expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or military and veteran status. Improper interference with the ability of Renewal Claim Solutions' and Urban Valet Cleaners' employees to perform their job duties may result in discipline up to and including discharge.