Field Technical Support Representative - Pittsburgh, PA - Georgia IT Inc.
Pittsburgh, PA
About the Job
Field Technical Support Representative
Location: Pittsburgh, PA
Duration: Long-term
Rate: DOE
US Citizens, GC, EAD ( H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this job
Location: Pittsburgh, PA
Duration: Long-term
Rate: DOE
US Citizens, GC, EAD ( H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this job
- Manages the on-site delivery software services, installation, and configuration for customer environments.
- The job solves various business systems, networking, and applications problems for standard industry servers, and specialized or complex clustered environments.
- Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.
- Applies basic knowledge of the job skills and company policies and procedures to complete various assignments/tasks.
- Good understanding of the general/technical aspects of the job.
- Organizes own tasks and receives general instructions on all work.
- Education: Associates, Bachelor's Degree or equivalent experience. Experience: 2 to 4 years.
Source : Georgia IT Inc.