Field Technical Support Representative - Manhattan, NY - Georgia IT Inc.
Manhattan, NY
About the Job
Field Technical Support Representative
Location: Manhattan, NY
Duration: Long-term
Rate: DOE
US Citizens, GC, EAD ( H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this job
Location: Manhattan, NY
Duration: Long-term
Rate: DOE
US Citizens, GC, EAD ( H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this job
- The candidate role is to provide both virtual and on-site meeting/event support for Pharmaceutical.
- MUST have Web-conferencing experiences, such as Zoom, WebEx, MS Teams, Blue Jeans, GoToMeeting or other tools. **WebEx and MS Teams web-conferencing tools are both used at Pharmaceutical and are the preferred candidate experience.
- MUST have experience in providing small to large-sized virtual and on-site meeting/event support
- MUST have strong interpersonal skills - the ability to support high-profile executives and to provide white-glove meeting/event support, to ensure an exceptional customer experience.
- MUST have knowledge and experience with on-site video conferencing hardware for use in on-site video conferencing meetings/events. **Cisco codecs and MTRs (Microsoft Teams Rooms) hardware are both used at Pharmaceutical and are the preferred candidate experience.
- Video editing experience is preferred
- The candidate must be able to manage an event from beginning to end. This includes planning, scheduling, testing, monitoring the event, identifying and correcting issues, and A/V editing at the end.
Source : Georgia IT Inc.