Field Tech-Cleveland - Kloud9 IT, Inc.

Field Tech Job Brief:

We are an IT company with a headquarters in Cleveland, Ohio. We have been in business for nearly three decades. We are looking to hire an experienced field service technician to look after the service and maintenance needs of our customers. As a field service technician, you will be required to travel to client locations (company provides vehicle), install new equipment, respond to service requests, troubleshoot equipment issues, and provide technical training on company equipment.

Field Tech Responsibilities:

• Responding to customer callouts and field dispatches.
• Working with team members to determine the nature of the service or repair.
• Conducting routine equipment servicing out in the field.
• Inspecting and troubleshooting equipment failures.
• Installing and testing new equipment.
• Providing preventive equipment maintenance visits.
• Providing technical training on new equipment installations.
• Maintaining equipment stock in the company vehicle.
• Completing job reports.
• Ensuring company vehicle is clean and informing management of any vehicle alerts

Field Tech Requirements:

• High school diploma or GED.
• Proven work experience as a field service technician an asset, not a requirement
• Relevant technical certificate.
• Ability to travel and work according to a changing schedule.
• Excellent time management skills.
• Mechanical and electrical skills.
• Ability to problem-solve.
• Good communication and training skills.
• Physically fit and able to work with heavy equipment.

Exhibit our Core Values:

• We always lead with precision and integrity
• We have the best employees and best clients
• We work hard, play hard
• We work hard with boundless resilience
• We are innovative and unique

Field Tech Job Brief:

We are an IT company with a headquarters in Cleveland, Ohio. We have been in business for nearly three decades. We are looking to hire an experienced field service technician to look after the service and maintenance needs of our customers. As a field service technician, you will be required to travel to client locations, install new equipment, respond to service requests, troubleshoot equipment issues, and provide technical training on company equipment.

To ensure success as a field service technician, you should have excellent troubleshooting skills, plenty of field experience, and the ability to adapt to a changing work schedule. Ultimately, a top-level field service technician efficiently manages all service callouts, providing high-quality service and repairs for any job size.

Field Tech Responsibilities:

• Responding to customer callouts and field dispatches.
• Meeting with the customer to determine the nature of the service or repair.
• Conducting routine equipment servicing out in the field.
• Inspecting and troubleshooting equipment failures.
• Repairing equipment and replacing faulty parts.
• Installing and testing new equipment.
• Providing preventive equipment maintenance.
• Providing technical training on new equipment installations.
• Maintaining equipment stock in the company vehicle.
• Completing job reports.

Field Tech Requirements:

• High school diploma or GED.
• Proven work experience as a field service technician.
• Relevant technical certificate.
• Ability to travel and work according to a changing schedule.
• Excellent time management skills.
• Mechanical and electrical skills.
• Ability to problem-solve.
• Good communication and training skills.
• Physically fit and able to work with heavy equipment.

Exhibit our Core Values:

• We always lead with precision and integrity
• We have the best employees and best clients
• We work hard, play hard
• We work hard with boundless resilience
• We are innovative and unique