Field Support Engineer - Diverse Linx

Columbus, OH

About the Job

Role name:

Field Support Engineer

Role Description:

Adhere to data center safety protocols, including proper use of personal protective equipment (PPE), adherence to access control policies, and compliance with environmental regulations.
Follows policies, practices, procedures, standards, and company rules relative to assignments; complies with regulations and procedures required by external agencies.
Frequent travel to different locations to install/uninstall network devices and troubleshooting network issues.
Co-ordination with data center cable management team to resolve any connectivity issues.
Installation and uninstallation of network router firewalls and providing console access to remote network engineer for the configuration.

Experience in cabling network devices, powering up the devices
Need to work non-standard hours, including evenings, weekends, and holidays, as needed and need to travel frequently to different locations to support data center operations and installation and uninstallation of network equipment in different branch locations.
Provide remote hands support to customers or remote technical teams, performing tasks such as server reboots, cable swaps, and hardware installation and uninstallation based on predefined procedures and instructions.
Manage power distribution units (PDUs), power cables, and environmental monitoring devices to ensure proper power and cooling within the data center.
Rack and stack equipment according to data center standards, ensuring proper cable management and airflow to maintain optimal operating conditions.
Providing on-site support for client networks.
Testing, documenting, setting up, and installing network hardware.
Managing technical functions, testing equipment, handling repairs, and conducting site inspections.
Data deletion and sanitization and e-recycling of network devices.

Competencies:

Firewall Administration - Security Management (IT IS), CNS_Network Security_Cisco

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

Source : Diverse Linx