Field Staff Coordinator - Right at Home Weston
Weston, FL 33326
About the Job
Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Are you passionate about person-centered care and committed to creating extraordinary care experiences for clients and families? If so, Right at Home has the opportunity for you!
We are a locally owned home care business that has an exceptional culture, and we are looking for great talent who can work in a fast-paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons!
We offer paid training and development opportunities, a competitive salary and paid time off.
Field Staff Coordinator Responsibilities
The Field Staff Coordinator plays a crucial role in ensuring exceptional service delivery and strong relationships among clients, caregivers, and office staff. Key responsibilities include:
Client Onboarding: Initiate and support relationships with new clients.
Task Documentation: Record all tasks performed during your shifts.
Daily Routine Outline: Document all tasks in chronological order
Helpful Insights: Record additional tips and observations
Coverage Management: Efficiently handle coverage requests and same-day call-offs.
Care Notes Feedback: Provide detailed care notes following each shift.
Task Evaluation: Identify and assess all assigned tasks
Task Recommendations: Suggest additional tasks that should be assigned
Relationship Building: Cultivate and strengthen connections with clients, caregivers and office staff.
Customer Service Excellence: Provide outstanding support and service to clients at all times.
Role Model: Serve as a positive example for fellow caregivers in professional conduct and service delivery.
Assist with Complaint Management
Qualifications and Skills:
Home Heath Aid or Certified Nursing Assistant Certification (Required)
At least 5 years of experience as an HHA or CNA (in homes or facilities)
Ability to read, write, speak, and understand English as needed for the job.
Possess a valid driver’s license and insured automobile required.
Be available as required for on-call duty.
Right at Home is an equal opportunity employer that celebrates, supports and promotes diversity and inclusion. We will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity, or any other legally protected basis, in accordance with applicable law.