Field Specialist Roofing - Selectemp
toledo, OH
About the Job
Roofing Field Service Rep
Location: Remote
Summary: We are seeking a skilled and customer-focused Residential Roofing Field Service Rep to join our team. The ideal candidate will have experience in residential roofing installation, repair, and maintenance, with a strong commitment to delivering high-quality service to homeowners. The Field Service Rep will be responsible for assessing roofing issues, performing repairs, and ensuring customer satisfaction.
Responsibilities:
Location: Remote
Summary: We are seeking a skilled and customer-focused Residential Roofing Field Service Rep to join our team. The ideal candidate will have experience in residential roofing installation, repair, and maintenance, with a strong commitment to delivering high-quality service to homeowners. The Field Service Rep will be responsible for assessing roofing issues, performing repairs, and ensuring customer satisfaction.
Responsibilities:
- Roof Inspection: Conduct thorough inspections of residential roofs to assess damage, leaks, and other issues. Identify the scope of work needed for repairs or maintenance.
- Roof Repair and Maintenance: Perform repairs and maintenance on residential roofs, including shingle replacement, flashing repairs, sealant application, and gutter cleaning. Ensure all work is completed according to industry standards and manufacturer guidelines.
- Diagnosis and Troubleshooting: Diagnose roofing problems and determine the root causes of issues such as leaks, water damage, and structural concerns. Develop effective solutions to address roofing issues and prevent future problems.
- Customer Service: Interact with homeowners in a professional and courteous manner. Communicate effectively with customers to explain roofing issues, recommended repairs, and maintenance plans. Provide exceptional customer service to ensure customer satisfaction.
- Safety Compliance: Adhere to safety protocols and procedures at all times to ensure a safe working environment. Use personal protective equipment (PPE) as required and follow safety guidelines when working at heights or handling roofing materials.
- Documentation and Reporting: Document all work performed, including photos, measurements, and detailed notes. Complete service reports and provide accurate information to the office for billing and record-keeping purposes.
- Team Collaboration: Collaborate with other team members, including project managers, estimators, and fellow technicians, to coordinate work schedules, share information, and ensure timely completion of projects.
- High school diploma or Bachelors Degree
- Minimum of 3-5 years of experience in residential roofing installation and repair.
- Strong knowledge of roofing materials, techniques, and best practices.
- Familiarity with a variety of roofing systems, including asphalt shingles
- Excellent diagnostic and troubleshooting skills.
- Ability to work independently and as part of a team.
- Good communication and interpersonal skills.
- Valid driver's license and clean driving record.
- Ability to lift and carry heavy roofing materials and equipment.
- Comfortable working at heights and on steeply pitched roofs.
- Ability to withstand exposure to various weather conditions, including heat, cold, rain, and snow.
- Competitive pay based on experience.
- Health, dental, and vision insurance options.
- Retirement savings plan.
- Paid time off and holidays.
- Opportunities for training and career advancement.
Source : Selectemp