Field Specialist I, Advanced CIP - Ricoh

• Requires a valid state driver's license and minimum level of auto insurance coverage per Ricoh policy for positions entailing extensive use of personal car while on company business.
• Requires high school diploma. Completed classes and experience involving computers, electronics, mechanics, basic network and basic connectivity and printing software application is desired.
• Meets the requirements listed in the Technology Services Training Role Inventory and Certification Program for the assigned role as defined by the manager.

• Goal orientated, self-motivated and committed to ongoing self-development and the development of others.
• Effectively handles information of a highly confidential nature.
• Possesses advanced multi-tasking and prioritizing skills.
• Identifies problems, opportunities and develops solutions.
• Possesses required organizational, interpersonal, and verbal communication skills.
• Adept at avoiding and resolving conflict effectively. Displays a high level of professionalism in the most difficult circumstances; demonstrates the ability to overcome considerable technical, customer and logistical obstacles.
• Requires advanced use of Microsoft Office computer application programs and the use of computers, mobile technology and associated applications and / or systems.

• Extensive daily travel in an automobile between customer locations is usually required. Assignment at a customer's site or a "walking work area" within a limited urban area might require extensive travel by foot. All travel may be required in a wide variety of weather conditions. May also include working outdoors at times.
• Occasional overnight travel may be required.
• May be required to move objects on wheels up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level, on racks, or above shoulder height using a ladder.
• Requires dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).
• Shift work, overtime, stand-by and/or on-call may be required.
•  Work has periodic stress related to deadlines, performance expectations and an increased volume of service calls placed and occasional contact with dissatisfied customers.

Mission and VisionAt Ricoh, we empower individuals to find Fulfillment Through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future.We're empowering digital workplaces, connecting people to information fast and conveniently - and improving communication, efficiency and creativity.