Field Services Technician - TEKsystems

Description

The Doctors Company is going through their Windows 11 migration and looking for a field service technician to help with the deployments. Candidates must have 3 years of Desktop Support / Deployment expeirence as well as Windows 11 and MS Autopilot. Ideally this person will hit the ground running without a ramp up period as they are mid way through their migration at this time.

Day to Day Responsibilities:

- Windows 11 deployments and setups for end users

- 70/30 remote vs hands on

- Phone, email, remote support for end users across the organization (West Coast to East Cost)

- Work space moves – Hardware, printers set up, applications, etc.

- In-Person support for various hardware and software issues

- Utilize VMware for connecting to virtual desktops

- Utilize Citrix receiver for desktops and virtual apps

- Technologies: InTune, Autopilot, Windows 11, Lenovo desktops, Office 365 for email, proprietary apps, chrome, peripherals, CISCO Phone System

Skills

office 365, hardware, Webex, Customer Service, Windows 11, desktop, printer support, printers, lenovo, email, email support, remote support, vmware, azure, chrome, troubleshooting, software, Microsoft teams, intune, macos

Top Skills Details

office 365,hardware,Webex,Customer Service,Windows 11

Additional Skills & Qualifications

Desired Skill & Abilities:

- Executive Support Experience (Majority of end users will be executives at Napa HQ)

- Mac Support Experience (Some Mac devices within the environment)

- High aptitude and drive to learn (This will be value non-technical skills over technical)

- Great customer service on multuiple platforms (In-person, phone, email, etc.)

- Ability to be self-motivated (Taking the initiative)

Experience Level

Expert Level

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following: 

§  Medical, dental & vision 

§  Critical Illness, Accident, and Hospital 

§  401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available 

§  Life Insurance (Voluntary Life & AD&D for the employee and dependents) 

§  Short and long-term disability 

§  Health Spending Account (HSA) 

§  Transportation benefits 

§  Employee Assistance Program 

§  Time Off/Leave (PTO

Pay and Benefits

The pay range for this position is $25.00 - $35.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Napa,CA.

Application Deadline

This position will be accepting applications until Dec 2, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.