Field Services Manager - IA/MO - Land O'Lakes Inc.
Arden Hills, MN 55112
About the Job
The Field Services Manager is the expert on all service offerings and is responsible for positioning individual services products and our overall platform to our internal commercial sales force with the goal of marketing and selling these services products via an omni-channel approach externally to our retail owners and farmers.
This is a remote position working covering Iowa and Missouri. Ideal candidates will live in the geography.
Responsibilities:
50% Strategy Execution and Account Management
- Leads services strategy execution by account and provides direction to the Market Development Specialist to close sales in partnership with the retail seller
- Shares ownership of services execution with other field roles
- Ensures Master Alignment Plans (MAPs) are executed for services platform, holds stakeholders accountable
- Tracks performance indicators and ensures achievement; this includes sales and growth targets, gross margin targets, and expenses
- Partners with Account Manager to ensure team alignment and execution
- Understands and owns services profitability with within the business unit
40% Training and Sales Positioning
- Positions services platform to our internal sales force
- Executes training on product positioning and how to sell services
- Ensures field team is equipped to make farmgate sales calls to offer services to farmers
- Delivers services platform overview, presentations, and communications to owners, field, and back office teams
- Partners locally with channel partners and manufacturers
10% Services Development
- Partners with product development to continuously evaluate customer needs and generates ideas for improvement to current services or development of new services
Responsible for the following Key Performance Indicators (KPI's):
- Sales, margin and market penetration
Required Qualifications:
- Bachelor's degree in agriculture and/or business-related field plus 3-5 years of services positioning or account management experience; or an equivalent of 7-9 years of services positioning or account management experience
- Ability to See the "big picture" of the organization and understands how the key drivers of the business relate to each other, work together to produce profitable growth, and relate to the job
- Skills in finance and risk management
- Proactive communicator with exceptional written, verbal, and formal presentation skills
- Trustworthy with a strong level of personal commitment
- Ability to make sound decisions and complete tasks in a fast-paced work environment
- Ability to juggle multiple owners simultaneously, while staying focused on details and execution
- Proven ability to coordinate and collaborate with multiple stakeholders and to influence at all levels
- Ability to work independently and manage productivity
- Experience demonstrating agility and leading/adapting quickly to change
- Working knowledge of agronomics, products, and crops and ability to develop and educate others on products, services, programs, and technology
- Solid experience using Microsoft products (Outlook, Word, Excel, PowerPoint); virtual collaboration tools (Teams, Zoom); and CRM software (Salesforce)
- Must have current and valid state driver's license
- Ability to travel up to 50%, including evenings and some weekends; may require working long hours during peak seasons
This is a sales role that is compensated with a target mix of base salary plus commission. Base salary is dependent upon experience/tenure and generally ranges between $112,000 - $165,000. Commission is driven by individual performance.
About Land O'Lakes, Inc.
Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.
We provide a broad portfolio of benefits to keep you and your family at your best. Land O'Lakes is Where Your Future Takes Root.
Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.
Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.