Field Service Technicians - WORKERS.COM

We have immediate openings for field service technicians located around the Richmond, California area.  This role requires a CDL drivers license, reliable vehicle and the ability to travel around the Greater Bay Area.  Candidates must be have a strong mechanical aptitude. Experience with hauling heavy equipment is ideal.

 Essential duties:

• Taking equipment apart and putting them back together; filling out paperwork.
• A strong mechanical aptitude is required for this role.
• Customer service focused role who can communicate effectively. 
• 50% travel involved
• Experience working with hand and power tools
• Conducting mechanical and electronic measurements, recording results, and inspecting serviced pipettes against established quality and performance parameters.
• Reassembling and calibrating pipettes to meet manufacturer standards, ensuring all repair work meets necessary guidelines.
• Prioritizing orders and expediting them through our database system, following customers' specific order requests.
• Focusing on meeting our service levels and turnaround time commitments which may include working overtime as needed.
• Completing all related reports and data entry into our automated system.

Requirements:

• Must have a valid driver's license and good driving record.
• Must have strong interpersonal and verbal (English) communication skills.
• Must have good written communication skills, as there will be frequent email communication with customers and associates and daily completion of service reports.
• Must have good mechanical aptitude and the ability to disassemble and reassemble small precision mechanical instruments.
• Must be able to work independently with minimal supervision.
• This opportunity would travel 50-75% of the time and cover Northwest CA including, Oakland, San Jose, Palo Alto, South San Francisco, and Novato regions.

Salary: 

$32.00 - $35.00 per hour. Quarterly Service Commission/Incentive Plan is included based on service.

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Mechanical aptitude

Mechanical aptitude