Field Service Technician V - LanceSoft Inc

Entry level or experienced

Willing to interview entry level
Candidate MUST BE LOCATED IN THE BIRMINGHAM, ALABAMA AREA

This is an exciting time to join the *** Support Network. If you are passionate about problem solving then this is the
position for you! As a research-focused healthcare company, *** discovers, develops and provides innovative
diagnostics and therapeutic products and services that deliver significant benefits to patients and healthcare
professionals - from early detection and prevention of diseases to diagnostics, treatment and treatment monitoring.
*** is a successful company that can offer exciting career opportunities. We encourage and support your
development in areas of your interest which will prepare you for the next level in your career path. We know that
people are responsible for our success and we value our employees. Our commitment is to create a work environment
where feeling valued, respected, and empowered is a daily experience.
The Opportunity:
This position serves as a resource for the technical maintenance and installation of *** products for assigned
product lines. Performs on-site preventative maintenance, installation, and technical updates (TSB’s) on company
product(s). Diagnoses mechanical, hardware, software and system failure, using established procedures as necessary
when performing preventative maintenance, installation, and technical updates (TSB’s) activities. Documents all
activity in a manner compliant with the company's quality procedures.
Requires specific training and certification. May adapt procedures, processes, tools, equipment and techniques to
meet the more complex requirements of the position. Duties are generally routine but may include non-routine
tasks. You will be responsible for maintaining and continuously improving the quality system and achieving quality
objectives through daily actions.
Who You Are:
High school diploma and 2 years of technical school or equivalent military training or equivalent work
experience.
Successfully training or certification as defined by RD Services Leadership and policy.
Knowledge of electronics, electro-mechanical systems, and information technology.
Knowledge of basic chemistry.

Preferred Requirements:
Good written/verbal communication, organization and prioritization skills.
Effective customer service skills, which includes a positive attitude and helpful customer interaction.
Relocation benefits are not available for the posting.