Field Service Technician - Kohler Energy
Upton, MA
About the Job
The Field Service Technician will ensure maximum availability of natural gas engines and related plant through maintenance, troubleshooting and fault rectification.
This position will cover Rhode Island, greater Boston area and around Worcester County.
Specific Responsibilities
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Deliver an efficient and cost-effective service to customers, to ensure that-Maximum availability of INNIO gas engines and related balance of plant is achieved through fast response, trouble shooting, and fault rectification.
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Scheduled maintenance is carried out to the required standard in order to avoid unnecessary replacement of parts and engine unavailability.
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Oil samples are taken, labelled and dispatched to the laboratory in accordance with agreed standards and procedures.
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Parts are selected, ordered and used correctly, with any parts that prove unnecessary being returned to the warehouse in order to keep wastage to an absolute minimum.
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Van stock is maintained in good condition, accurately booking parts out as they are used, and reporting actual shortfalls to the Parts Manager.
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Document all site visits and complete service reports in accordance with agreed quality standards and timescales.
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Ensure that liaison and communication with the Service Manager, Senior Field Service Technician, customers, and subcontractors on site is maintained at all times.
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Protect and develop the industry standing of Clarke Energy by-Building and maintaining positive relationships with customers, based on consistently professional dealings and attitude. Maintaining a high level of site housekeeping and presentation. ensuring that company supplied equipment is well maintained and kept at a high standard of cleanliness.
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Maintaining tools in a good and safe working order and calibrated as required.
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Support the Service Manager by supervising and training Apprentices and new employees as required.
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Follow and adhere to Health, Safety, and Environmental standards and regulations at all times
Requirements:
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Experience with Stationary R/ICE engines and/or standby generators and their components preferred.
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INNIO Jenbacher, MAN Product & RNG equipment knowledge preferred but not essential.
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Able to troubleshoot R/ICE engines, generators, generator/utility connectivity, Cogeneration heat exchangers and able to use IT skills to communicate with and troubleshoot individual components - pumps, throttles, gas mixture controls, ignition, etc.
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Experience with ComAp controls, MAN and Jenbacher engines, Yanmar Cogeneration systems is highly desirable.
Essential
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Electrical and mechanical technical knowledge.
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Willingness to travel extensively and independently.
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Availability to work overtime and weekends as needed, with travel away from home up to 80% of the year Monday - Friday
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Proficient IT skills.
Desirable
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Apprentice served technician
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Knowledge and experience in natural gas engine
Personal Attributes/skills
The ideal candidate should demonstrate the following qualities:
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Consistently trustworthy and professional.
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Reliable and dependable.
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Responsive to customer needs
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Supportive and collaborative with colleagues.
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Effective time and workload management.
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Ability to work independently and take initiative to complete tasks.
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Commitment to quality and continuous improvement.
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Willingness to take responsibility for their work and actions.
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Eagerness to seek out and act on opportunities for self- improvement.
Additionally, the following attributes are crucial for success in this role:
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Highly adaptable and flexible, willing to work at various times and locations as required.
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Strong relationship building skills.
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Ability to supervise and motivate others.
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Effective communication skills
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Commercial awareness, with a focus on minimizing costs for Clarke Energy and its customers.
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Ability to perform effectively under pressure.
The hourly range for this position is $35-45 an hour. The specific salary offered t