Field Service Technician - Gaylord Industries

Gaylord Industries, a leader in kitchen ventilation for over 75 years, is known for its durable systems and innovative approach, focusing on energy efficiency and labor optimization. Our products are certified to meet North American safety standards through Intertek's ETL Certification program. We prioritize relationships, with a responsive team dedicated to meeting the needs of consultants and foodservice operators.

Gaylord Industries is part of the ITW Food Equipment Group, which includes prominent brands like Vulcan, Wolf, Hobart, and more. This group is a division of Illinois Tool Works Inc., a Fortune 200 global industrial manufacturer with a presence in 56 countries and over 50,000 employees, headquartered in Glenview, Illinois.

Position Summary

We are seeking a dynamic and experienced field service technician with a background in the commissioning, service, programming, and troubleshooting of HVAC or related industry equipment. This position will be responsible for the startup, tuning, and system integration of high-performance commercial kitchen exhaust hoods, blowers, variable frequency drives, pollution control units, and related PLC based control systems. They will operate independently with a skilled support team reporting directly to the Operations Manager. They will be responsible for the coordination and execution of project startups with customers, engineering, and supporting teams. They will provide phone support, troubleshooting, and repair services for customers. Their position will provide product feedback to operations and engineering teams to support continuous improvement. Position will require frequent North American with some International travel.

• High school diploma with college or technical school achievements preferred
• 10 years HVAC commissioning or related field experience required
• Strong technical and mechanical skills, self-motivated to drive results, and foster a culture service excellence.
• Skilled with high and low voltage circuit wiring, troubleshooting, and repair.
• Proficient with PLCs and PLC based control systems, ladder Logic, and related support software systems.
• Proficient with AutoCAD or other schematic software preferred.
• Capable of lifting 50lbs or more, working on a ladder and capable of qualifying periodic background checks as required to enter customer projects.
• Experience with measuring CKV airflow, the startup/servicing of pollution control units, programming of variable frequency drives, and a general knowledge of plumbing systems preferred.
• Knowledge of industry regulations, model building codes, and standards related to IMC, UMC, NEC, NFPA, ASHRAE or other preferred.
• Current US Passport preferred.

Benefits

• Excellent medical, dental, and health savings account benefits.
• 401(k) retirement savings program.
• Paid vacation (front-loaded annually) plus 10 company holidays.
• Wellness program: discounted premiums, optional activities, coaching, and chances to win prizes.
• Life Insurance (2X base salary, company paid).
• Educational and career development assistance available.
• Comprehensive employee assistance program.
• Employee discounts with ITW’s key suppliers: cars, computers, appliances, and more...

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.