Field Service Technician - Total Tool Supply, Inc.

Calling all road warriors! We’ve got a great opportunity for you!
On the road again, just can’t wait to get on the road again! (In a company vehicle, of course)

THE PERKS DON’T STOP THERE! Interested in a culture built on a foundation of strong core values? Check! Seeking competitive pay and a strong benefits package? Check, check! Looking for more? We’ve got that as well! How about an awesome tool discount, training and development opportunities, and room for career growth? Did we check all the boxes and then some? The list goes on and on (literally!), see below:

• Competitive compensation – over time and double time, as needed
• Company provided DOT vehicle – truck gas and maintenance is covered
• All hand tools needed for the job are provided
• Expenses paid and stipends provided for overnight travel
• Paid Time Off (PTO)
• Six (6) holidays off – PAID!
• Medical, dental and vision benefits
• HSA and 401(k) benefits with employer matches
• Company-paid basic life insurance, short-term and long term disability
• Voluntary life insurance
• Dependent Care FSA
• Voluntary Critical Illness, Accident, and Hospital Indemnity coverage

YOU SHOULD APPLY IF:

• You want to work for the best construction supplier in the world
• You have the need to grow with a progressive company
• You want to work for a company that cares about you
• You value good service and integrity as much as we do
• You believe that good enough is not good enough

What do you look for in a work environment? Family focused culture high on your list? Well it is high on ours! Not only is FAMILY one of our core values, it is also the way we operate – family owned and operated since 1977. We want you to join our team if you want to be a part of a company that is big enough to help but small enough to care!

WHAT YOU WILL DO:

As a Field Service Technician for our Crane and Hoist division, you will travel to customer jobsites and manufacturing facilities to perform OSHA required inspections, general maintenance, and repair on all types of overhead cranes and hoisting equipment. Responsibilities include, but are not limited to:

• Provide support for outside sales staff and management
• Manage & maintain inventory in service vehicles (truck stock): cycle counts, stocking/back-stocking, and bin locating for all facets of truck inventory
• Assist with daily/monthly work lists: trailer, man lift & truck checklists, and inspections, when applicable
• Perform inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at varied customer locations, as directed
• Conduct on-site electrical, mechanical, structural and electronic troubleshooting to determine the cause for equipment malfunction and establish the necessary repairs utilizing visual inspection, test procedures and appropriate test equipment
• Consult with customer regarding all repair and safety-related issues and discuss recommendations that will assist the customer with improving their material handling applications, prior to leaving the job site
• Complete and provide proper electronic documentation utilizing the established company digital tools required for each service
• Generate sales leads during service calls and report to service office, following established guidelines
• Participate in monthly safety meetings.

WHAT YOU WILL NEED TO SUCCEED:

Crane & hoist experience is NOT required. Just bring your mechanical aptitude and a can do attitude - we can teach you the rest!

• Must be willing and able to travel - approximately 5-7 overnights per month throughout the Midwest to service customers - company vehicles and stipends are provided
• Hardworking, Humble, and Hungry
• Must be able to work at heights while reaching overhead
• Highly motivated
• Detail-oriented
• An exceptional work ethic
• Ability to work in a team environment
• Must undergo initial drug screening & random testing
• Ability to pass DOT physical
• Must have and maintain a good driving record, including a valid driver’s license  
• Must be willing and able to work off the ground
• Must be able to work varied overtime, as required by the customer, be available for “on-call” as part of the service office rotation and be able to travel and work out of town on a regular basis

PHYSICAL REQUIREMENTS:

• This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling and crawling.
• Approximately 90% of the time spent inside and 10% outside. This position is exposed to heat, cold, noise and heights
• Will be required lift 50-75lbs regularly, will on rare occasion be required to lift more
• Must be agile enough to climb into and out of a scissor lift on a regular basis and be able to bend and turn enough to look around corners over and under equipment
• Must work overhead regularly
• Must be able to drive for extended periods of time
• Ability to stand on a hard surface for extended periods of times
• The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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