Field Service Technician (Production) - Metasys Technologies

Once selected you should be eligible pass-through Drug Test and Background Test
Driving required- Greater than 25-50%
Note : The candidate will drive the client's vehicle. So, a valid driving license is required.

Role: Field Service Technician

Location: 101 E. Main St. Louisville KY 40202

Duration: Fulltime/Direct Hire

Shift Hours: M-F (8:00AM - 5:00PM)

Primary Responsibilities:

• Offer outstanding service to our clients. Manage call resolve issues in accordance with customers SLA agreement to manage customer relations and optimize customer satisfaction.
• Leverage senior level experience and specialized training in electromechanical equipment and advanced troubleshooting to perform repairs and maintenance on large scale production equipment.
• Perform full range of maintenance on assigned products; including technical diagnostics, software loads, installation, removal, retrofit and utilization of remote resolution software.
• Take responsibility for customer satisfaction by serving as the primary customer contact and providing all maintenance, production, and supply inventories of assigned equipment
• Provide assistance and guidance to other team members regarding policies, procedures and overall equipment repair best practices

Skills and Qualifications:

• Senior Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems.
• This could include past roles with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic, Repair, or Military or Veteran.
• Valid driver's license, appropriate insurance coverage, and a clean driving history.
• A Motor Vehicle Record (MVR) is included in our technician background check.
• This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority especially around electrical components.
• Useful certifications for this role

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.