Field Service Technician - Predictive Maintenance-AC/DC motors - Gpac
Massillon, OH
About the Job
Position: Field Service Technician - Predictive Maintenance
Classification: Hourly
Reports To: General Manager
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Primary Responsibility:
Perform field service work both in-house and at customer sites following required instructions and quality procedures. Experience in an industrial environment is necessary.
Expertise Areas:
· Vibration Collection and Analysis
· Thermography and/or Lubrication Analysis
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Key Duties/Accountabilities:
Perform tasks in at least two of the following areas:
· Field Testing
· Mechanical Maintenance of AC/DC Motors
· Electrical Maintenance of AC/DC Motors
· Control Troubleshooting and Repair
· Mechanical Repair (Turbine, Gearbox, Pump)
Additional Responsibilities:
· Apply knowledge of electrical and/or mechanical applications.
· Work overtime and weekends as needed to meet customer and company demands.
· Travel to customer sites to complete work as required.
· Train in additional areas under the instruction of a Manager or Supervisor.
· Guide new shop-service technicians unfamiliar with the work process.
· Ensure all tasks are performed using necessary procedures, work instructions, safety procedures, and equipment.
· Maintain a clean and orderly work area.
· Represent the company professionally during phone or personal contact with customers, vendors, and service providers.
· Document and report customer complaints to the quality department and resolve complaints within your influence.
· Follow all quality, safety, and environmental procedures and report any noncompliance.
· Support special projects assigned by the Operations Manager, which may or may not become part of your primary responsibilities.
· Promote continuous improvement through suggestions and procedural enhancements.
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Measures of Success:
· Production efficiency with low rework and warranty costs.
· Customer satisfaction.
· Meeting or exceeding customer demand and delivery expectations.
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Position Requirements:
· Experience in repairing and/or servicing electrical/mechanical apparatus.
· Working knowledge of at least two of the listed key duties/accountabilities.
· Proficiency with computer applications.
· Hardworking, detail-oriented, thorough, and able to work overtime and weekends as needed.
· Team skills are desirable for development and ongoing projects involving diverse teams.
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We are a national provider of industrial products and infrastructure services across various markets, including electrical, mechanical, and communications contracting solutions for commercial, industrial, residential, and renewable energy sectors. As of the end of the 2021 fiscal year, we generated over $1.53 billion in revenue and employed over 6,800 employees at more than 99 locations nationwide. We are an Equal Employment Opportunity Employer encouraging applications from minorities, females, individuals with disabilities, and protected veterans.
Our commitment to employees includes:
· Safety as a top priority
· Competitive pay
· Company 401K plan with employer contribution match
· Paid time off
· Company-paid life insurance
· Medical coverage options, including prescription and short-term disability plans
· Dental and vision coverage choices
· Optional long-term disability, critical illness, accident, legal, and pet coverage
· Auto and home insurance discount programs You may contact me directly at E: mitch.logan@gogpac.com PH: 605.501.4616
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.