Field Service Technician NE - eXcell

Job Title: Level 2 Field Service Technician

Join our team at Compucom Staffing and take your career to the next level! We offer exciting opportunities with Fortune 1000 companies nationwide.

Responsibilities:

• Provide on-site technical support and troubleshooting for hardware and software issues.
• Install, configure, and maintain IT equipment and systems.
• Document service requests and resolutions in the ticketing system.
• Collaborate with team members to improve service delivery.

Qualifications:

• Associate's degree in IT or related field.
• 2+ years of experience in field service or technical support.
• Strong problem-solving skills and customer service orientation.
• Familiarity with networking and hardware components.