Field Service Technician - Eastman Kodak Company

Job Title: Field Service Technician

Responsibilities:

• Install hardware, software, and networking products at customer sites.
• Diagnose and optimize product performance to ensure efficiency.
• Provide preventive maintenance advice to enhance product longevity.
• Ensure customer satisfaction through effective communication and support.
• Document service activities and maintain accurate records.

Qualifications:

• Associate's degree in IT or related field.
• Proven experience in field service or technical support.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Valid driver's license and willingness to travel.