Field Service Technician - RPC Company
Farmers Branch, TX 75244
About the Job
Field Service Technician - Direct Hire
Basic requirements:
Electrical schematics, 2 years electrical experience with 3-phase systems and the ability to travel up to 50%, both domestically and internationally
Electrical schematics, 2 years electrical experience with 3-phase systems and the ability to travel up to 50%, both domestically and internationally
Pay rate: $28-32/hr
Position Summary:
Service frequency (50,60,400Hz) and power conversion (3-phase/single phase) equipment for defense and aerospace or marine. Troubleshoot, perform, suggest and expedite service requests and duties as assigned, to achieve superior customer satisfaction.
Service frequency (50,60,400Hz) and power conversion (3-phase/single phase) equipment for defense and aerospace or marine. Troubleshoot, perform, suggest and expedite service requests and duties as assigned, to achieve superior customer satisfaction.
Major Duties and Responsibilities:
- Receive and/or return customer calls/emails regarding technical questions
- Travel to, and from customer base, as well as correlate travel arrangements with the management, and support staff.
- Prepare for delivery of parts needed and correspond with department manager when in the field.
- Service (troubleshoot, start-up and repair) units in the field or factory.
- Train customer on safety, and operation of units.
- Maintain complete records of service calls, both customers and internal.
- Maintain relationships with customers and other departments as required.
- Must be able to work overtime.
- Must be able to travel internationally.
Required Experience/Education:
- Two years electrical experience in 3-phase power systems.
- Able to read schematics for troubleshooting.
- Must be flexible, and able to travel without prior notice.
- Must be fluent in English, and have good communication, written, and computer skills.
- Must have a valid driver’s license, and U.S. Passport.
- Must be highly safety conscientious.
- Associate degree in electronics or equivalent technical experience gained through successful completion of an accredited trade school or military electronic based school.
Source : RPC Company