Field Service Technician - Housby Mack, Inc.

Shop Location: Ankeny, IA

(Work remote near the Quad Cities area)

FLSA Status: Non - Exempt

Schedule: Monday - Friday, 7:00 AM to 4:00 PM

PRIMARY PURPOSE: Housby Heavy Equipment is looking for a full-time, experienced Field Service Technician to diagnose and repair heavy-duty construction equipment according to OEM Guidelines. We are looking for a dedicated individual with excellent troubleshooting and diagnostic skills to help deliver exceptional service to our growing customer base. A large amount of our repairs are focused around Volvo Construction Equipment and generators with Volvo Penta Power.

Why Housby?

Housby, a family-owned business for over 50 years, offers a flexible environment, a competitive benefits and compensation package, and most importantly, a culture that promotes growth along with celebrating success. Ranked as a top workplace by employees in the state of Iowa for 6 consecutive years, here at Housby we realize that our greatest asset remains our employees. We operate with late model Mack service trucks that you can be proud to pull up to a jobsite and park in your driveway.

At Housby, we don't just talk about our core values - we live them every day. Integrity, we do the right thing, even when it's difficult. Dedication, we continuously deliver reliability, professionalism, and quality in everything we do. Work-Life Balance, we give our employees the freedom to handle their personal obligations. Entrepreneurial Spirit, we take pride in what we do, how it can be done better, taking calculated risks, being optimistic, and above all execute.

EXPECTATIONS:

• Essential Duties include the following. Other duties may be assigned.
• Maintain equipment by performing inspections and identifying work and/or damaged parts.
• Diagnose and repair equipment according to OEM guidelines.
• Correct equipment deficiencies by replacing, repairing, and adjusting parts. This may include disassembly of major components, sub-components or systems to include engines, hydraulics, transmissions, undercarriage, track systems, and components, pneumatic, electrical, and fuel systems.
• Perform repairs within given timelines.
• Complete service reports and maintain clear customer records.
• Communicate job progress to supervisor and customer as necessary.
• Follow general safety rules for each job. Ear/eye protection, leather boots, safety cages, etc.
• Must supply basic hand and air tools to make the job as efficient as possible.
• Must be able to respond to after hour emergency calls as directed by supervisor.
• This role will involve travel throughout the state of Iowa performing work in multiple locations, rural included.

SKILLS & EXPERIENCE:

• Experience working on heavy duty construction equipment.
• Training on multiple different equipment types.
• Class B CDL is required.
• Possess a strong attention to detail.
• Ability to read and comprehend instructions and information.
• General computer skills are highly desired.
• Must follow and have Housby's Core Values

EDUCATION:

• High school diploma or GED.
• Some college courses preferred.
• Willing to continue education as directed a plus.

PHYSICAL DEMANDS:

• Ability to view computer monitor.
• Alpha/numeric keyboarding.
• Ability to lift up to 75 pounds.
• Standing, climbing, stooping, squatting, walking, and reaching for long periods of time.

WORK ENVIRONMENT:

• The work environment for this position is varied due to the differences in our work site. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, electrical, vibrations, fumes or airborne particles, toxic and outside weather conditions.
• The noise level in the work environment is usually moderate to very loud.
• Works indoors and out. Exposed to outside weather.

COMPENSATION:

• $30 - $40 per hour based on experience
• Benefits including medical, dental, vision, life insurance, 401(k) with company match, and more!
• Uniforms provided.
• 120 Hours of PTO after your first full year of employment.
• 9 Paid Holidays (including your Birthday off!)
• Energetic and transparent work environment and great company culture.
• Ongoing training, and professional development opportunities.

Housby is an Equal Opportunity Employer