Field Service Technician - Opex Corporation

OPEX is a 3rd generation family-owned company based in Moorestown, NJ and operating globally. If you are looking for a position where you have the ability to help others and have the opportunity to make a difference, then OPEX may be the right place for you. OPEX Corporation is currently looking for a Service Technician. The worker will have a high exposure level to customer service as they will be responsible for visiting our current clients to help solve their technical issues.

Position Summary:
OPEX Corporation is currently looking for a full-time Service Technician. This position will require the employee to be flexible with their hours, with a primary shift of 7am-3pm, Monday-Friday. The worker will have a high exposure level to customer service as they will be responsible for visiting our current clients to help solve their technical issues.

Responsibilities:
- This position is responsible for the day-to-day maintenance, troubleshooting and repair of mail opening and document scanning equipment.
- Installing and setting up new equipment.
- Interact with the customer to determine the problem.
- Completing field service reports.
- Manage appropriate parts inventory levels.
- Keeping our customers informed as repairs are made and answer questions that arise.
- Interact with management, operators, and technical personnel to analyze and correct equipment performance issues.
- Completing and submitting weekly online timecards and expense report.

Qualifications:
- Mechanical and Computer skills an asset.
- Must have excellent customer service skills.
- Possessing a driver's license, insurance, and a reliable vehicle.
- Ability to lift at least 25 pounds independently.
- Ability to maneuver a job site, including small spaces around our equipment.

Physical/Work Environment:
- Due to our large variety of clients work could potentially be conducted in an office or warehouse environment.
- Must have the ability to lift machine parts while on duty.
- Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job.
- OPEX is family owned and operates in North America, Europe and Asia Pacific.
- OPEX offers competitive benefits including medical, dental, vision, 401k match, profit-sharing, PTO and 9 holidays.
- OPEX is a growing company with opportunities for advancement and we typically promote from within.