Field Service Technician - Veterans Prime, Inc.
Appleton, WI
About the Job
Overview
IMMEDIATE NEED with an established U.S. based industry leader--you will work as a part of a well trained field service team with an AMAZING boss.
DUTIES AND RESPONSIBILITIES:
- Installs, services or repairs mechanical and electronic equipment at the customer's site, our manufacturing sites, or sales and service offices.
- Utilizes hand tools and test equipment to perform work.
- Discusses with engineering problems relating to maintenance or operation of equipment.
- Field train customers.
- Performs in house phone troubleshooting support to customers.
- Supports sales for product demonstrations.
- Provides a range of known solutions to problems.
- Innovates on the fly to resolve new and unique problems.
- May be asked to cover after hours phone troubleshooting.
- Will be asked to travel extensively, Monday-Friday. Weekends off.
- Build and maintain customer relationships.
- Performs other duties as assigned by manager.
QUALIFICATIONS:
- Electro-mechanical training and practical experience.
- Require minimal direct supervision.
- Organizational skills.
- Microsoft Outlook and Excel knowledge.
- Ability to accurately and effectively communicate problems and suggest possible solutions.
- Will require travel weekdays up to 80-100% of the time.
Source : Veterans Prime, Inc.