Field Service Technical Advisor - Toshiba America Energy Systems

At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet.  Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together.

Toshiba America Energy Systems Corporation (TAES) provides energy industry solutions – new equipment, retrofits, maintenance, outage planning and more – for current and future power generation needs in the Americas, including thermal, hydro, and nuclear power plants.

Position Summary

We are seeking a skilled Technical Advisor I to work in our mechanical Field Services team.  The business is headquartered in West Allis, WI, but this role can be based anywhere in the United States with frequent travel to customer locations.  The Technical Advisor will provide mechanical technical expertise to our power generation customers and may perform as Site Shift Supervisor for labor at project sites. In addition, they may serve as overall project lead on smaller scope turn-key projects.  Activities may involve, but not be limited to maintenance support on steam turbines, generators, valves, and auxiliary systems.

Essential Duties

Technical Advisor

• Provides technical guidance and expertise in support of project site work
• Work may be for service, repair, installations, or fleet outages
• Advise and support disassembly, repair, and assembly of power generation equipment and auxiliary systems
• May support power generation equipment start up activities
• Supports trouble shooting activities
• Coordinates with Toshiba design groups as directed by Project/Site Manager
• Provides engineering information by answering questions and requests

May Assist Project as Site Shift Supervisor

• Supervises site labor assigned to project activities
• Manages shift activities
• Approves labor timesheets
• Submits shift work activity reports
• Coordinates shift activities with Project/Site Manager
• Notifies Project/Site Manager of all issues that can/might impact project schedule or costs
• Submits expense reports in a timely manner to allow Project/Site Manager to finalize project costs

Proposal/contract planning support

• May assist Project/Site Manager in project development as assigned
• Ensures technical requirements are met in the end product; addresses technical issues with sub-contractors and suppliers

Education and Required Experience

• Minimum 3 – 5 years industry experience in Steam Turbine Generator maintenance, operations or installation required. Bachelor’s degree in Mechanical Engineering (or equivalent) and 1-3 years industry experience preferred.
• Must be able to read English with excellent English written and verbal communication skills
• Above average verbal and written communications skills, including organization and direction of technical personnel, experience in procedure and process documentation and technical report writing.
• Familiarity with product and document management, including PDM systems is preferred.
• Experience in installation, repair, or refurbishment of power generation equipment

Certifications and Licenses

• Steam Turbine Generator maintenance or operations training on Toshiba, GE, or other technologies preferred.

Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.)

The employee must be able to lift up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit and talk and hear. The employee is frequently required to walk and climb plant stairways or ladders. The employee is occasionally required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is required to drive and must be able to work extended shifts.  The employee will occasionally be required to work in Canada, Mexico or at Nuclear facilities.

Must be able to work extended shifts.  Travel expectation - 90% Travel during Outage Season March-May, and Sept to November. >60% overall on an annual basis.

Work Environment

While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts, fumes, or airborne particles, and toxic or caustic chemicals. The employee is occasionally exposed to work in high, precarious places, and risk of shock. The employee is occasionally exposed to extreme heat, extreme cold and wet, humid conditions. The noise level in the work environment is frequently loud.

Additional Info

Toshiba employee enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health and wellness programs as well as generous time off.

Toshiba is an Equal Opportunity Employer.