Field Service Specialist - Flow Measurement - Emerson
New York, NY 10001
About the Job
You will be responsible for the installation and support of FLEXIM Flow and Analytical products primarily supporting the NE territory of the United States, working out of our Long Island, NY office. You will provide training and application support to end users and technical sales reps, provide customer feedback to product development teams, and participate in product development team meetings to ensure products are easily installed, serviced, and meet the functional and performance needs of our customers. In this position, both familiarity with flow measurement and hands-on field experience are essential.
In This Role, Your Responsibilities Will Be:
- To perform installation and post-sales support of FLEXIM products
- To perform field tests, surveys, and upgrades of installed systems
- Providing customer service, application support and product training to end users, technical sales reps and employee
- Performing In-house repair to include Calibration Laboratory work
- Communicating and working with product development teams
- Writing training manuals and technical procedures
- Train field service engineers and sales personnel on installation and troubleshooting practices
You enjoy interacting with customers and have strong communication skills. You work effectively with a variety of team members and have a can-do approach to solving problems.
- Associate’s degree and five (5) years of relevant experience OR High School Diploma and seven (7) years of relevant experience
- Strong writing skills
- The ability to work in demanding industrial environments (climbing ladders/scaffolding and carrying tool cases).
- Flexibility to travel at short notice
- Ability to travel up to 40% of the time
- Legal authorization to work in the United States - Sponsorship will not be provided for this position.
- Flow measurement experience (Instrument and Controls environment)
- Computer skills
We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, profit sharing retirement, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.
Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.
Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is $70 to $80K annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. This position is eligible for overtime and includes a company vehicle.