Field Service Representative at Essential Utilities

Delta Natural Gas Co., Inc., an Essential Utilities company, is engaged primarily in the distribution, transmission, storage and production of natural gas. With facilities located in 32 counties in central and southeastern Kentucky, Delta Natural Gas owns and operates 2,600 miles of natural gas gathering, transmission, distribution and service lines.  Delta Natural Gas serves approximately 39,000 residential, commercial, industrial and transportation customers.
Delta is more than your average natural gas utility.  We have a vision to:

• Provide valuable services to our customers
• Encourage economic growth for businesses in our region
• Improve the quality of life for our communities
• Ensure that we are protecting our environment
• Support our employees and partners

Join our team and make a difference!

About Essential Utilities 

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. 

Duties:

• Turn service on and off to consumers which involves routine lighting and/or shutting off furnaces, ranges, and other gas appliances.
• Make service connections, install service lines, read meters, and rotate scheduled and dead meters.
• Witness test of service and house lines and inspect for proper installation.
• Operate associated data entry devices as required.
• Responsible for bill collection and deposits.
• Perform line walking, patrols transmission lines, request line locates, obtain easement and state/county permits.
• Responsible for atmospheric corrosion survey, compensating index survey, public building inspections, changing charts, hazardous piping, monitoring contract crews, and maintenance (mowing, painting, etc.)
• Operate and maintains assigned vehicle and vehicle inventory in a neat and orderly manner.
• Prepare all company documents and reports required by the work performed including, but not limited to time reports, service calls, damage prevention forms, work orders, leak reports, material usage reports and vehicle reports.
• Inspect company and consumer property for gas leakage and/or other faulty conditions and leave facilities in a safe condition.
• Assigned general responsibilities in the service area and may be given specialty assignment such as Home Energy Audit welder, etc.
• Assist in the planning of branch activities in the areas of customer service operations, maintenance, odorization, safety procedures, merchandising and new business activities and is responsible for carrying out assigned duties in the areas in accordance with the rules and regulations of the Kentucky Public Service Commission, other regulatory agencies and the Company.
• Assigned standby duty on a scheduled basis.
• Perform other duties as may be required.

EDUCATION:

• High School or equivalent.

OTHER JOB REQUIREMENTS:

• Valid driver's license.
• Strong customer service skills.
• Ability to work well under pressure.
• Ability to work effectively in a team fostered multi-tasking environment.
• Must be able to frequently and routinely bend, stoop, dig, lift, pull and carry items up to 50 lbs and any other activity required during the construction process.
• May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, mists, gases and/or poor ventilation atmospheric conditions.

Delta, an Essential Utilities company, is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Delta is committed to providing reasonable accommodation to individuals with disabilities.  If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).  
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:

• Family members cannot result in a supervisor/subordinate reporting relationship
• Family members cannot work in the same department.