Field Service Representative - Essential Business Hiring

Our company is thrilled to offer an exciting opportunity for a driven and enthusiastic Field Service Representative to join our fast-paced, high-energy team! As a leader in the telecom industry, we pride ourselves on a strong tradition of success, delivering top-tier service and innovative solutions that connect customers with the best in telecommunications.

By joining our Field Service Representative team, you’ll become part of a group of hard-working, talented professionals who are passionate about helping clients stay connected and empowered. If you’re ready to be part of a growing company where your skills and determination will be valued and where you can make a real impact, we’d love to meet you!

Field Service Representative JOB SUMMARY:

• Perform sales functions for existing customers as well as prospects. The agent may need to review the benefits of a customer's existing coverage and to answer any service and claims questions customers may have.

• Attend promotional events to increase brand awareness, answer enrollment and service questions, and initiate the sales process

• Perform sales function and product needs analysis for the marketing campaigns.

• Provide an annual review of existing products as well as a needs analysis for existing customers in areas with no field agent presence.

• Follow-up calls to customers and prospects within areas that maintain field agent presence to validate contact and perform sales functions if needed.

• Provide information, and or problem-solving techniques for customers' existing products.

• Attend Field Service Representative training sessions to be up to date with all client products and services