Field Service Manager - WillScot Mobile Mini M9920167
Smyrna, TN
About the Job
The Field Service Manager III (FSM) manages all delivery, field repair and service, installations and returns for all locations within a Market or Markets. The Field Service Manager is responsible for driving Market delivery and installation margins by maximizing internal resources, identifying any constraints, and achieving key performance metrics such as customer satisfaction, on-time delivery, service, fleet readiness and returns. Success will be accomplished through value driven execution that fully complies with WillScot Mobile Mini (WSMM) policies and all relevant laws and regulations. The Field Service Manager will maintain excellent service standards, respond efficiently to customer inquiries, and strive for high customer satisfaction.
We offer:
- Competitive pay
- Company bonus
- Full benefits
- Paid Time Off
- 401k
Requirements
- High school diploma, GED, or 3+ years of applicable experience.
- 7+ years’ work experience OR 2+ years of experience with WillScot Mobile Mini.
- 3+ years’ experience managing 10 or more employees across more than one location OR 2+ years of experience with WillScot Mobile Mini
- Experience managing a unit or departmental P+L OR 2+ years of experience with WillScot Mobile Mini
- Bachelor’s degree preferred.
- 3+ years logistics experience preferred.