Field Service Engineers - Regional Travel - Ledgent Technology
Manhattan, NY
About the Job
We are seeking Field Service Technicians to work directly for a client in the NYC/NJ Metro area. Regional travel is required, as working with clients at their locations is necessary.
Candidate must have UPS or Uninterrupted power supply OR Critical Power exp
60% of the job is travel, 2 weeks/month, you will be traveling. The rest of the time will be spent at a local office. Traveling in covering local geographical locations. The employer will book flights, hotel and car. Food and Gas (mileage) will be expensed back to the employer and they do not offer a company credit card.
Job Description Field Service Engineer
- Responsible for commissioning, maintaining and providing emergency support on power electronics at customers' sites within their respective regional coverage area.
- Render technical on-site and phone assistance to customers
- Perform general and preventive maintenance on Uninterruptable Power Supply systems
- Respond to emergency calls at customer's request
- Strive to provide all customers a 'first time fix' for their equipment
- Provide accurate and timely communication to internal and external customers
- Keep current on Safety Field Change Notices and Service Tips
- Provide accurate and timely reporting of expense reports, Field Service Reports etc.
Desired Skills and Experience Requirements Minimum Qualifications
- 5+ years' experience in this field and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU's / Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipment
- Technical Degree in Electronics or Military Electronics Training a plus
- Previous military experience and training a plus
- Working knowledge of OHM's law and electronic theory
- Prior field service experience required
- 3 phase/480v experience required
- Familiarity with electrical/electronic test equipment and fundamentals
- Ability to read and interpret electrical line diagrams and blueprints
- Ability to evaluate the operating conditions of equipment
- Standard computer skills including MS Outlook, Word, and Excel
- Mechanical aptitude
- Clear, concise, written and verbal communication skills
- Ability to interact comfortably with all levels of internal and external customers
- Must have the ability and self-motivation to manage one's own schedule
- UPS OEM factory training or experience in Liebert (Vertiv) / Emerson , APC / MGE , or Eaton / Powerware , Toshiba, Mitsubishi a plus
- Open to regional travel
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.