Field Service Engineer, USA - frameryacoustics

Do you want to work for creating better and happier workplaces? Want to join our journey to conquer the world with, well, phone booths?

About us: 

Framery makes soundproof phone booths and meeting pods for open-plan offices. Our award-winning design products solve the noise problem in the open office, making work more efficient and the employees more satisfied. The hi-tech solution is proven right by dozens of world's leading brands who are our repeat customers. Framery is one of the fastest-growing companies in Finland with a revenue rising to about 18 million euros in 2016 from 5.1 million in 2015. Our aim is to continue to grow and our estimated revenue for 2017 is 40 million euros.

About the job:

Framery is now looking for an eager and energetic Field service engineer to join our troops in San Francisco, USA. Working closely with the sales team in the US and after-sales function in Finland, Field service engineer works to solve customers’ challenges considering our products. There is a chance to grow on the role with time and proven skills.

You will perform the after-sale services on a variety of tasks including:  

• Solving customers problems and reclamations
• Supervising the installation projects
• Delivering excellent customer service
• Communicating with the after-sales function in Finland
• Communicating with the local service network

About you:

• Excellent mechanical skills
• Able to travel frequently.
• Organized working style and strong communications skills
• Strong customer service mentality

We offer a once-in-a-lifetime chance to join an amazing growth story in an ambitious but joyful working culture. As experts in happy workplaces, we take the well-being of our employees very seriously. This means, among other things, high-class benefits and amenities. We aim to be no less than the best workplace in Finland. Join the phone booth revolution now – you won't regret it!

Please send your application through the link below as soon as possible, latest on 11.30.2017 as we will proceed with most potential candidates quickly. Applications sent through the link will be added to our recruitment system, which is our primary channel when recruiting new co-workers so please do not email the application.

The job is full time and requires travelling. Regarding any questions or additional information please contact VP Sales North America West & Latin America Timi Lehtonen by email timi.lehtonen@frameryacoustics.com or by phone +1 415-846-1473. Questions regarding the recruitment process you can also contact HR Manager Anni Lamminen by email anni.lamminen@frameryacoustics.com.