Field Service Engineer - Northeast at Connexion Systems & Engineering
Ronkonkoma, NY 11749
About the Job
Field Service Engineer - Northeast Region (PERM)
Location: Northeast Region (Reporting to Melville, NY location)
• Hybrid role with 80% travel, other 20% reporting into Melville office
Pay: $38.50 - 45.50/hr
Notes: / Requirements
• Associate's degree in mechanical discipline from a two-year college or technical school. Bachelor's Degree in engineering preferred.
• 3+ years as a field engineer; or equivalent combination of education and experience.
• Experience with installing, troubleshooting, and commissioning large industrial and/or automation equipment preferred.
• Must have mechanical and electrical skills having experience in a manufacturing type of environment.
• Must be able to read and interpret documents such as technical drawings, electro schematics diagrams, operating/maintenance instructions, and procedure manuals.
• Must be able to write routine reports and correspondence.
• Must possess strong communication, math, and computer skills. SAP experience preferred.
• Travel up to 80% of the time, sometimes internationally.
What We Offer:
• Great benefits
• Employee Appreciation
• Employee Recognition through Service Award Point System with Amazon.
• Employee Engagement & Social Activities
• Training Development
• Travel Opportunities
What the Ideal Candidate will do:
The Field Service Engineer will provide customer service and technical support by installing equipment, investigating, resolving customer reports of technical problems, and eliminating future operational or service difficulties by performing the following duties:
• This position covers the Northeast region. The ideal candidate lives in the Long Island, NY area.
• Commissions, calibrates, and services new or modified equipment at customer's facility to ensure full functionality according to specifications.
• Reviews performance reports and documentation from customers and field representatives and inspects malfunctioning or damaged product to determine nature and scope of problem.
• Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action.
• Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs.
• Provides on-site technical assistance to help troubleshoot and repair equipment.
• Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.
Field Service Engineer will qualify for the following Benefits:
A competitive salary along with generous benefits package including medical, dental, vision, FSA, HSA, disability, life insurance, voluntary benefits, pet insurance, group legal, ID theft, EAP, 401(k) with company match, tuition assistance, holidays and paid time off, employee service/recognition awards and seasonal/social events.
Benefits eligibility is after 30 days!