Field Service Engineer - Gpac

Field Service Engineer

Industry: Manufacturing Machinery & Equipment 

Position Overview:

The Field Service Engineer is a crucial role responsible for the installation, maintenance, troubleshooting, and repair of advanced manufacturing machinery and equipment at customer sites. This position involves significant interaction with clients, requiring strong technical expertise, excellent problem-solving skills, and a customer-focused attitude. 

Key Responsibilities:

1. Equipment Installation:

• Install, set up, and commission manufacturing machinery and equipment according to company standards and customer requirements.

2. Maintenance and Repairs:

• Perform routine maintenance, diagnose issues, and carry out repairs on complex machinery to minimize downtime.

• Recommend and implement preventive measures to enhance equipment performance and reliability.

3. Technical Support:

• Provide on-site and remote technical assistance to resolve operational issues and optimize machine functionality.

• Document all service activities and share insights with the engineering team for continuous improvement.

4. Customer Training:

• Train clients’ personnel on the proper use and maintenance of equipment.

• Develop user-friendly documentation and guidelines.

5. Collaboration:

• Work closely with internal teams such as design, engineering, and sales to address customer feedback and technical challenges.

• Assist in testing and validating equipment modifications or upgrades.

6. Travel:

• Regularly travel to customer sites within assigned regions, with occasional overnight stays as required.

7. Safety and Compliance:

• Adhere to all safety standards, regulations, and company policies during field operations.

• Ensure compliance with customer-specific protocols and industry guidelines.

Qualifications:

• Education:Bachelor’s degree or technical diploma in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field. Equivalent experience will also be considered.

• Experience:

• 2-5 years of hands-on experience servicing manufacturing machinery, industrial automation, or related equipment.

• Proven expertise in diagnosing and repairing complex mechanical, electrical, and electronic systems.

• Skills:

• Strong problem-solving and analytical skills.

• Proficiency in interpreting technical drawings, blueprints, and schematics.

• Hands-on experience with PLCs, CNCs, and/or industrial robotics is highly desirable.

• Exceptional communication and interpersonal skills.

• Other Requirements:

• Valid driver’s license and ability to travel extensively.

• Ability to work independently and under pressure. 

What We Offer:

• Competitive salary with performance-based incentives.

• Comprehensive training programs and career development opportunities.

• Benefits package, including health insurance, retirement plans, and paid time off.

• Company-provided tools, equipment, and travel reimbursements.

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Only the most qualified applicants who provide a resume will be contacted. Resumes can be confidentially sent to ginger.rummell@gogpac.com If you would like to learn more about Manufacturing opportunities, contact GG Rummell with gpac.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.