Field Service Engineer - All Levels - WGNSTAR

WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!

Schedule: Predominantly day shift but may vary subject to customers’ demands and requirements
Pay Rate: 
Entry: $28.00/hr to $30.00/hr 
FSE 1: $30.00/hr to $31.50/hr 
FSE 2: $31.50/hr to $33.00/hr 
FSE 3: $33.00/hr to $35.00/hr 
Location: Lehi, UT
Travel: 80% - domestic or occasional international travel.
Position Type: FT
Benefits: This position is eligible for WGNSTAR’s full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.  

Principal Duties and Responsibilities:

• Performs on-site service and repair of semiconductor processing equipment 
• Troubleshoot equipment problems 
• Maintain records and reports as required 
• Coordinate activities with peers, supervisor(s), and customers to minimize equipment downtime and interruptions 
• Orders and installs parts 
• Responds to emergency service calls as required 
• Instructs customer operating technicians on system operation and maintenance 
• Perform upgrades and modifications to equipment as needed 
• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials 
• Employees must also maintain standards of conduct acceptable to both WGNSTAR and customers to maintain credentials for being on customer site(s) 

Requirements:

• 2 years of previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment.
• Previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment for all other levels. 
• Mechanical aptitude is required as well as an ability to use appropriate tools. 
• Electrical experience required.
• Experience reading schematics.
• Understanding of technical issues involving the maintenance, repair, and installation of company equipment and company procedures is required. 
• Strong troubleshooting, problem solving and critical thinking ability. 
• High levels of professionalism and customer interface skills. 
• Must have a valid driver's license. 
• MS Office/Excellent communication skills. 
• Associates degree in electronics, engineering, or other applicable field of study

Physical Effort/Activities:
May be required to walk up to 5miles per day, able to be on feet for 8-10 hrs at a time, ability to bend, twist, push/pull, crouch, kneel in confined spaces, work at heights, on a ladder, and lift up to 50 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Preferences:

• Bachelors Degree in Engineering or Technology preferred (Military service in relevant Technical Role will be considered in lieu of formal education)

Additional Benefits: Paid Vacation, Select Holidays, Overtime Opportunities, On-site Facilities & Career Development Opportunities.

The people who thrive most at WGNSTAR are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, and adapt quickly to changing environments, while leveraging their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Equal opportunities and Social Governance

WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.

Through our Global wellness programs, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.

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