Field Service Dispatcher - United Rentals
Smithfield, RI 02917
About the Job
Great company. Great people. Great opportunities.
As an Area Dispatcher at United Rentals, you will be tasked with organizing the daily dispatch of Field Service Mechanics for a metro area in a safe and timely manner. You will work closely with Operations Managers and Inside Sales Reps to ensure deliveries are properly scheduled and executed to guarantee superior customer service. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.
Your strong work ethic, reliability and positive attitude will make you an asset to our branch and entire organization. If you would enjoy the chance to make your mark with the world's largest equipment rental provider, consider a future with United Rentals. You will be supported by a strong management team that will help you achieve your goals. Excellence in this challenging and rewarding position paves the way for advancement opportunities.
Additional duties include the following:
Oversee dispatch of Field Service Mechanics within the metro-area to maximize efficiency and customer delivery responsiveness
Monitor driver progress and adjust schedules as pick-up and delivery orders come in
Maximize truck loads outbound and inbound
Optimize use of overtime and outside haulers to deliver superior customer service
As needed, support branches in maintaining customer relations via phone, making additions, cancellations, and changes regarding equipment location or delivery time
Demonstrate commitment to safety and discipline through exemplary personal compliance, accountability and pro-active communication
Perform all safety inspections within company and governmental policies
Other duties assigned as needed
Job Requirements:
High School diploma or equivalent
Valid driver's license with acceptable driving record
Technical knowledge of DOT/Federal Motor Carrier rules and regulations
Diligent attention to safety
Strong ability to multitask in a fast-paced environment
Strong leadership, organization and communication skills
This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.
Why join us?
We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
Paid Parental Leave
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Learn more about our full US benefit offerings here.
Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.