Field Partner Associate - Stratus

Job Summary: Responsible for supporting the day-to-day operations within Field Partner Management Group as the department supports our internal business partners within the company.

Our Exceptional Benefits Plan includes:

• Supportive & Friendly Culture
• Manage national accounts for Fortune 500 companies
• Medical, Dental, Vision coverage options
• Flexible Spending & Health Savings Account
• Company paid Life Insurance
• 401k with Employer Contribution
• Company paid Short/Long Term Disability
• Generous Paid Time Off program + Holidays
• Career Growth Opportunities and Career Mapping
• Additional perks including Pet Insurance, Employee Assistance Program, Educational Assistance Program (Non-Union employees), Identity Theft Protection, Critical Illness Plans, Commuter Benefits and various employee discount offerings from our Vendors 
• Per diems available when traveling

Stratus is one of the nation’s largest brand implementation companies. We are made up of 1,100+ employees nationwide who roll up their sleeves, dive into the details and bring our clients’ brands to life! We deliver versatile solutions for some of the nation’s largest and most recognized brands. From exterior signage & interior branding to site refresh & remodel, from energy & lighting to repair & maintenance solutions, we deliver ideal solutions to meet all our client's branding needs.

• Assist with general follow up of documents needed in order to onboard a FP; questionnaires, COI, W9.
• Management of expired/expiring COIs and communicate with Field Partners as required.
• Collaborate with internal and external business partners to locate and secure Field Partner options as required based on scope of work, budget and client requirements.
• Assist with daily management of Field Partner records within the proprietary systems and network.
• Manage and complete all assigned FP requests within SLA expectations.
• Communicate any administrative issues and concerns to Managers
• Being a resource for the Field Partner Management Team concerning administrative research and integrity of data.
• Manage multiple projects simultaneously.
• Participate in department or customer conference calls as required.
• Complete reporting as assigned.
• Assist with other project support as requested by management team.

Skills

• Computer Skills – Microsoft Office Suite (Outlook, Access, Excel, PowerPoint, Project, Word)
• Ability to prioritize jobs based on urgency, customer expectations, importance
• Ability to maintain calm and focus in a deadline-driven, multi-tasking environment
• Attention to detail and ability to design creative solutions is a must
• Customer service skills
• Organization and planning
• Good communication skills
• Flexibility
• Team Orientation
• Decision making and problem-solving skills
• Self-motivated

Education, experience, certifications

• High School graduate or equivalent required
• College graduate or minimum of 2 years industry experience preferred
• 2-4 years of Administrative Assistance experience

Physical and mental demands

• Ability to meet strict deadlines

Working Conditions 

• Prolonged hours in front of computer
• Position may require working before or after regularly scheduled hours as business needs arise

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