Field Operations Manager - Advantage Solutions

Field Operations Manager – Anheuser-Busch Beyond Beer

At our company, we grow people, brands, and businesses! We are seeking a highly talented Field Operations Manager (FOM) with adult beverage experience, that is the face of the client’s brands to the consumer, distributor partners, event partners, key accounts and sales counterparts.  The FOM is charged with building plans that generate brand affinity, trial, driving word of mouth and building long term pull in their assigned territory. The FOM achieves this through management of a team of Brand Activation Managers that manage and execute activations in key markets in their territory.  The FOM will also manage Market Development Managers who execute field marketing tactics such as sales calls, event activation and managing retailer/stakeholder relationships. The FOM will identify opportunities to build brand affinity and sales, build plans to impact these opportunities and activate against key communities by adding value to consumers experiences.

Take this opportunity to join the company, North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off 

 Responsibilities:

• Day to day management of a team of Brand Activation Managers(BAMS) and Market Development Managers(MDM).  Serve as point of contact for day to day operations. Train and develop new team members and coach on opportunities during market visits and team calls.
• Manage the daily, weekly, and monthly needs of the assigned territory and its team with strong organizational and communication skills ensuring information is shared in a timely manner with direct supervisors as well as client teams.
• Experience driving a sales number/territory ownership/driving incentive- Proactively manage the business objectives and sales goals for the territory of assigned locations. Identify sales training opportunities; create and execute ROI-based action plans for assigned locations.
• Ability to tailor communication and training style from leadership to agents. Utilize subject matter expertise of client’s products and services- including technology, plans, promotions, sales techniques, best practices, and on-line tools, as well as activations procedures and methods to drive training and knowledge of client’s products and services.
• Build and maintain strong relationships- Create and maintain strong relationships throughout the territory of assigned locations (physical or virtual) with client partners. Leverage relationships to drive and increase sales of the client’s products and services.
• Ability to analyze data and determine indicated action- Effectively utilize territory and location performance data to develop and execute specific strategies and actions required to meet or exceed client determined business objectives and sales targets. Management of team budgets, monthly targets, and incentive tracking and improvement.
• Confidently and professionally represent the client in crowded environments through an enthusiastic, outgoing, and captivating personality. 
• Travel and driving are essential duties and function of this job.

Qualifications:

• 5+ Years of experience in sales and training; Prefer experience with marketing/agency environment in the adult beverage industry.
• Bachelor’s degree
• Strong organizational skills to deliver key deliverables in a timely fashion in a fast-paced environment.
• Ability to drive and travel within an assigned region.
• Excellent written communication and verbal communication skills.

The company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Supervisory Responsibilities

Direct Reports

- This position includes supervisory responsibilities for direct reports- Brand Activation Managers and Market Development Managers

Travel and/or Driving Requirements

- Travel and driving are essential duties and function of this job 

- Travel up to 50% within local market

- Overnight travel – as needed, up to 20%

-Home based role that reports to an Anheuser-Busch Region office 2 days each week

Skills, Knowledge and Abilities

• Excellent written communication and verbal communication skills
• Good interpersonal skills
• Strong prioritization skills
• Conflict management skills
• Decision making skills
• Ability to exercise sound judgment
• Ability to make oral presentations
• Ability to work effectively with management
• Ability to visualize and plan objectives and goals strategically
• Ability to research and analyze data effectively 
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Track record of building and maintaining customer/client relationships
• Flexible and adaptable, able to change and alter according to changes in projects or business environment
• Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
• Basic computer skills including familiarity with Word, Excel, and Internet usage

Environmental & Physical Requirements

Office / Non-Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 40%+ hours each workweek doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb. May require the ability

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Job Duty

1.       Experience driving a sales number / Territory Ownership / Driving incentives

Proactively manage the business objectives and sales goals for the territory of assigned locations. Identify sales training opportunities; create and execute ROI-based action plans for assigned locations.  Maximize client ROI by efficiently developing and executing incentives that drive key performance metrics.  Manage market specific budgets for travel, and other costs.  Accountable for creating and implementing local strategies and sales training initiatives for client partner employees to further improve sales or impact low performance.

2.       Ability to tailor communication and training style from leadership to agents

Utilize subject matter expertise of Client’s products and services, including technology, plans, promotions, sales techniques, best practices, and on-line tools, activations procedures and methods, to drive training and knowledge of Client’s products and services. Adjust training and coaching techniques to appropriately fit the audience which ranges from agent to senior management. Educate Agents and Management on selling procedures, including marketing techniques, and utilization of the client’s products and services.  Use huddles, group trainings, shadowing/observation techniques, side-by-side coaching, y-jacking and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities.

3.       Build and maintain strong relationships

Create and maintain strong relationships throughout the territory of assigned locations (physical or virtual) with Client partners.  Leverage relationships to drive and increase sales of the Client’s products and services.

4.       Ability to analyze data and determine indicated action

Effectively utilize territory and location performance data to develop and execute specific strategies and actions required to meet or exceed client determined business objectives and sales targets.  Document and quantify opportunities, share best practices with peers and communicate challenges and recommendations both internally to management and to client teams through reporting and regular communication. 

Supervisory Responsibilities

Direct Reports

- This position does not have supervisory responsibilities for direct reports

Indirect Reports

- This position does not have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements

- Travel and Driving are essential duties and function of this job 

- Travel up to          50-75% within local market

- Overnight travel – as needed, up to 20%

Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required):  Associate's Degree 

                        (Preferred):   Bachelor's Degree  or equivalent experience                    

Field of Study/Area of Experience:

5+ Years of experience in sales and training
Prefer experience in Marketing/Agency environment

Territory Sales Manager will be measured on their ability to achieve the following:

Confidently and professionally represent the Client in crowded environments through an enthusiastic, outgoing, and captivating personality.  Manage the daily, weekly, and monthly needs of the assigned territory with strong organizational and communication skills ensuring information is shared in a timely manner with direct supervisors as well as Client teams.

Skills, Knowledge and Abilities

• Excellent written communication and verbal communication skills
• Good interpersonal skills
• Strong prioritization skills
• Conflict management skills
• Decision making skills
• Ability to exercise sound judgment
• Ability to make oral presentations
• Ability to work effectively with management
• Ability to visualize and plan objectives and goals strategically
• Ability to research and analyze data effectively 
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Track record of building and maintaining customer/client relationships
• Flexible and adaptable, able to change and alter according to changes in projects or business environment
• Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
• Basic computer skills including familiarity with Word, Excel, and Internet usage

Environmental & Physical Requirements

Office / Non-Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb.  May have possible exposure to dust, and may require the ability to lift and/or push up to 50 pounds 33% - 66% of the time.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes.  Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.