Field Operations Director - ARDENT Protection, LLC

Who We Are

We think the security industry can do better and we’re here to make it happen. Founded in 2020 in Sunrise, Florida, ARDENT Protection was built on a mission to professionalize the security and protection industry. Our Founder, frustrated by the lack of respect, training, and opportunity for Security Officers, created ARDENT as a response to those challenges. Guided by Passion, Purpose, and Professionalism, we set out to build a company that inspires trust, leads with integrity, and raises the bar for the entire industry.

In just a few short years, ARDENT has grown rapidly, operating three offices across Florida—in Sunrise, Tampa, and Orlando and employing 100+ active Security Officers. Our commitment to excellence and innovation has fueled our expansion, and we’re not slowing down. With ambitious goals to double or triple in size by 2025, ARDENT is poised for extraordinary growth and is ready to welcome the next generation of leaders.

To help us achieve this vision, we are searching for a Security Operations Executive to lead statewide field operations and join our Executive Leadership Team (XLT) as the authority on safety and security program design, implementation, and training. This is your chance to drive ARDENT’s operational success, shape a growing company, and leave a lasting legacy in the security industry.

We’re offering you a role in a dynamic, fast-paced, hyper-growth environment where your expertise and leadership will be essential every day. If you’re passionate about making an impact and ready to take on a challenge that will push you to new heights, ARDENT is the place to build your future. Let’s raise the standard together.

What You Can Expect from ARDENT Protection 

• People First: We have an unofficial motto, "Humans 1st," understanding that care and  respect for humans is much more important than the business itself.

• A Fun and Flexible Workplace: Our team is made up of dedicated, high performers who know how to enjoy the work while staying focused on success.

• Room to Grow: ARDENT is a place where bold, hardworking people can challenge themselves and reach their full potential.

• Accountability Without Pressure: We hold ourselves to high standards but support each other every step of the way.

• Learning Together: Mistakes happen, and that’s okay. At ARDENT, we learn from them, grow together, and keep moving forward.

We’re not just building a security company, we’re creating something much bigger, and we’d love for you to be part of it.

Opportunity Summary: Field Operations Director

As the Field Operations Director at ARDENT, you will play a critical role in shaping the future of our company and industry. Reporting to the Executive Director, who leads the Executive Leadership Team (XLT) and oversees all business operations, you will be responsible for driving operational excellence across the state. You’ll lead and mentor Regional Operations Managers, ensuring that ARDENT’s mission to professionalize the security and protection industry is reflected in everything we do. By motivating your team and embodying our core values of Passion, Purpose, and Professionalism, you will help ARDENT deliver consistent, high-quality service to clients while building strong, high-performing teams.

As a key member of ARDENT’s XLT, you’ll collaborate closely with leaders in HR, Sales, Client Success, and Quality Assurance to ensure alignment across all departments. You’ll oversee statewide field operations, empowering Security Officers and Protection Agents to maximize their potential every day. This role is about more than managing day-to-day operations, it’s about driving growth, mentoring future leaders, and making an impact. Your leadership will be essential to ARDENT’s success as we expand and set new standards in the security industry.

Compensation & Benefits:

• Salary: $95k to $125k per year.

• Bonus: Up to 1x annual salary based on business performance, quality assurance metrics, employee satisfaction, and client satisfaction.

• Unlimited PTO: Yes, really.

Professional Growth:

• Attend paid industry conferences, workshops, and executive training.

• Access to executive coaching and leadership resources.

• Free books or audiobooks to support your learning and development.

Additional Perks:

• Flexible work arrangements with full autonomy over your schedule.

• Company-provided vehicle, laptop, smartphone, and the tools you need to succeed.

• Employee recognition programs to celebrate achievements.

You’re perfect for the role if...

1. You are a natural leader: People gravitate toward you because you inspire, guide, and encourage their best efforts. You lead with empathy but expect and deliver results.

2. You are results-driven: The thought of smashing your goals gets your blood pumping.

3. You crave personal and professional growth: You are self-aware enough to know that you’re nowhere near your full potential—and you’re excited about the journey.

4. You’re decisive under pressure: Whether strategizing a statewide account launch or resolving an important operational issue, you rise to the occasion with clarity and action.

5. You believe in people over profit: While you’re a business-savvy professional, your decisions always prioritize people.

6. You thrive in fast-paced environments: High stakes, dynamic growth, and complex challenges excite rather than overwhelm you.

7. You value accountability: You expect it from yourself and others, fostering an environment where performance and integrity shine.

You’ll love working at ARDENT if...

1. You thrive on accountability and connection: You value honesty, real-time feedback, and building genuine relationships. Leading a team that shares your passion for putting people over profit excites you.

2. You are driven to make a difference: Clear goals and meaningful work motivate you. You’re energized by the opportunity to directly shape ARDENT’s growth and raise industry standards.

3. You inspire others: You naturally encourage your team to perform at their best. You stay calm, focused, and effective, under pressure.

4. You’re passionate about growth: You’re not yet satisfied with your potential and are eager to keep growing, both personally and professionally. You view every challenge as an opportunity to learn and excel.

5. You hold yourself and others to high standards: You believe excellence is non-negotiable. You expect accountability from your leaders and your team and you take pride in going above and beyond.

6. You thrive under pressure: Busy weeks and tough situations bring out your best. Challenges don’t overwhelm you, they excite and push you to find creative solutions. 

7. You refuse to settle for "good enough": You are always striving for excellence and looking for ways to raise the bar, not just for yourself, but for the entire security industry.

You’ll hate working at ARDENT if...

1. You don’t enjoy developing people: Leading at ARDENT means helping others grow, succeed, and reach their full potential. If investing in people doesn’t excite you, this position will feel out of place.

2. You’re not comfortable with high expectations: This role demands focus, dedication, and a commitment to excellence. If you’re looking for a job where “good enough” is acceptable, this won’t be the right fit.

3. You prefer a slow and predictable environment: ARDENT is growing quickly, and with that comes challenges and fast-paced decision-making. If you’re uncomfortable with change or rapid growth, this role will feel overwhelming.

4. You avoid taking ownership: Success here requires stepping up, making tough decisions, and taking responsibility for outcomes. If you prefer to stay in the background or let others lead, this role isn’t for you.

5. You’re not open to feedback: Growth at ARDENT relies on honesty and accountability. If you’re uncomfortable receiving real-time feedback, everyday will be uncomfortable for you.

6. You’re focused on keeping things the same: ARDENT’s mission is to change the security industry for the better. If you’re resistant to innovation or not interested in pushing boundaries, this will be a very stressful experience for you.

7. You prefer working alone: This role is highly collaborative and requires building strong relationships with your team and peers. If you’re not energized by teamwork, you may feel disconnected here.