Field Installer - Glow Networks

Position Title: Field Installer (Ciena)

Entity: Glow Networks, Inc.

Classification: Non-Exempt

Location: Any US location; heavy travel is required.

Pay: $27 - $34 p/h, W2, no benefits. Higher skill sets are eligible for higher pay

Reports To: Project Manager

Working Hours: Day and night shift, must work maintenance windows

Summary: Central Office Installation Technician 4 will perform installation and repair activities on OEM devices and equipment from Cisco, ALU, (Nokia,) and associated power systems. Familiarity Will also maintain digital access cross connect systems and work on circuit wiring in Telephone Central Offices and Data Centers. All work will be documented, and technicians will strictly adhere to safety standards. (Familiarity with Ciena OME 6500, and 6500 Reconfigurable Line System (RLS), is highly desired.) This role is well suited for a Field Technician with 5+ years of Central Office or Data Center installation and maintenance experience.

Essential Functions:

• Travel to customer sites as needed to install and commission Ciena OM 6500, and other routers and switches in telephone Central Office or Data Center
• Perform physical installation including site survey, "rack and stack", cabling, fiber, power and ground.
• Commission newly installed equipment, verify power-up, and support on-site integration, as needed by customer.
• Run new cabling as needed; use existing cable plant when appropriate.
• Install RJ45/RJ48 cables, connectors, optical fibers, perform port testing, labeling and dress all wiring.
• Install PDUs to equipment rack; run power to rack; work with AC and DC power as needed.
• Document work performed per customer standard requirements.

Other Functions:

• Complete all required tests needed to gain access to customer Central Office
• Read and understand Scope of Work (SOW) and Memorandum of Procedure (MOP)
• Complete all technical reading and study requirements to earn CO access.
• Must be familiar with and be able to comply with standard Central Office protocols.

Work Environment/Physical Demands:

• Work will be performed in a Telephone Central Office or Data Center with cold air conditioning and a moderate background noise environment.
• Must have own standard tools, per tool list; company will provide specialized tools.
• Extensive use of hand tools, wire cutters, pliers, screwdrivers and specialized wiring tools; electronic tablet to track work tasks; some power tools may also be used.
• Adhere to all safety standards around low voltage and high voltage electric power.
• 100% travel, road trips, flights, long and short hotel stays.
• Extensive driving may be required.

Required Education/Experience and Competencies:

• High School Diploma or GED is required.
• Must be proficient with Ciena OM 6500, Ciena 6500 RLS, installation and commissioning, and integration.
• A valid driver's license and good driving record are required.
• Expert installation skills with low-voltage electric and light gauge wiring used for signaling.
• Proficient with hand tools such as pliers, wire cutters, wire strippers, screwdrivers, etc.
• Familiarity with Nokia 7750 installation and commissioning is highly desired.
• Familiar with C/O entry, safety and work procedures, switch layout, power, ground, and ancillary equipment operation, troubleshooting and problem resolution.
• Familiar with Service Provider routers from Cisco (CSRx, ASRx, 7600, etc.) and/or Nokia (ALU 7750, 7705, etc.) or, other OEM, is helpful.
• Familiar with power tools such as battery-operated drills and electric soldering irons
• High physical flexibility, including, bending, stooping, laying down, and climbing ladders to reach cross connects.
• Familiar with provisioning orders, wiring and troubleshooting process and procedures.
• Higher level English language comm skills; must be able to communicate clearly and concisely with other team members who may have limited English language proficiency.
• Ability to train CO Tech 1 on MOP and SOW procedures.
• Maintain a positive attitude and work as a contributing team player.
• Able to work daytime shifts and nighttime maintenance windows, as required.