Field Installation Technician - Musco Sports Lighting

The Musco Lighting Emerging Technology Team is seeking a skilled and proactive Field Technician based in our Urbandale campus. This role plays a key role in the configuration, installation, maintenance, and troubleshooting of cutting-edge technology systems. This role offers a unique opportunity to work at the forefront of advanced technology, including vision-based systems, mechanical systems, and networking topologies, and support the implementation of these solutions in sports outdoor venues. As part of our team, you will ensure our products perform optimally at various stages of deployment, from beta testing sites to fully operational sporting venues.

As a technical team member, you will work directly with engineers, contractors, and facility managers to provide support, optimize system performance, and ensure seamless integration of our emerging technologies into dynamic environments. Your expertise in diagnostics, hands-on technical support, and collaborative problem-solving will help drive the success of our cutting-edge technology in real-world settings.

What you will do as a Field Installation Technician (based in Urbandale, Iowa)

• Install, troubleshoot, and repair hardware and software systems at client locations, ensuring the systems perform as expected
• Work with engineers and technicians to test new technologies, collect feedback from beta sites, and improve the functionality of deployed systems
• Utilize various diagnostic tools and test equipment to evaluate and resolve issues in electronics, networking, and software components
• Work alongside clients, contractors, and facility managers to ensure the proper integration and operation of advanced technology systems
• Provide on-site and remote technical support, including training and assisting end-users with system setup and operation
• Document all processes related to installation, maintenance, and troubleshooting to ensure accuracy and facilitate future work
• Stay current with emerging technologies, industry best practices, and trends to ensure the continued success of our systems

What you need to be successful

• Relevant technical certifications or associate degree in electronics, computer science, or related fields preferred
• Previous experience in a similar role, particularly with new and developing is highly desirable.
• Ability to work at heights (up to 120 feet) on poles or structures using aerial lifts or climbing with appropriate fall protection equipment
• Proven experience with basic electrical systems and a strong understanding of high-tech systems, including vision-based systems and their integration
• Familiarity with networking protocols and concepts, including troubleshooting network issues in complex systems like lighting and camera networks
• Camera/Vision Systems: Experience with vision-based systems is a plus, especially as it relates to their integration in lighting and advanced technology applications
• Experience using basic hand tools (soldering, crimping, drilling, cutting, tapping) and mechanical skills for installing and maintaining systems
• Strong technical troubleshooting skills, with the ability to diagnose and resolve complex technical issues quickly and effectively.
• High attention to detail, particularly when it comes to installation, troubleshooting, and documentation processes
• Excellent verbal and written communication skills for interacting with clients, contractors, team members, and facility managers.
• Ability to work well within a multidisciplinary team, sharing knowledge and building on each other’s strengths to deliver successful outcomes.
• Ability to work independently, take initiative, and adapt quickly to changing circumstances or environments.
• A proactive and independent approach to problem-solving, with the ability to troubleshoot and resolve issues efficiently.
• A collaborative mindset, with the ability to work well with diverse teams and leverage collective expertise.
• A passion for staying ahead of emerging technological trends and a desire to work with cutting-edge systems in the sports and entertainment sector.
• A strong desire to continue learning about new technologies and evolving industry practices to remain at the forefront of the field
• Basic computer skills for email communication, internet navigation, and receiving work instructions or job reporting
• Valid Driver’s License: A valid Iowa driver’s license is required, as driving to and from work sites is necessary.
• Travel Requirements: Up to 50% travel may be required, particularly for on-site installations and beta site visits.

Who is Musco

Musco is the global leader in sports and large-area lighting solutions. We believe work should be fun – at Musco, you are part of world-class projects ranging from the London Stadium to the New Orleans Saints Mercedes-Benz Superdome to Iowa State University’s Hilton Coliseum, to major transportation hubs, to your local Little League stadium to our In Mini-Pitch System™ Solution. Our Team-first culture enables us to envision, create, refine, and guarantee the best lighting systems. We are forward-thinking, always striving to create the next generation of technology. A privately held company since 1976, our supportive and caring culture is based on relationships and creating value. The Des Moines Register named Musco an Iowa Top Workplaces recipient. Read more here.

Together We Make It Happen® – we invite you to apply at musco.com/careers.

What does Musco offer

At Musco, we offer opportunities for meaningful work at a company you can be proud of. That includes supporting learning through on-the-job experiences and options to develop and grow through different roles within your organization. We value our Team Members and support a work-life balance with flexibility for you to volunteer in your community, attend family activities, or simply have time to do the things you enjoy.

In addition, we offer:

• Health insurance – comprehensive plans with low out-of-pocket costs
• Generous paid time off benefits
• Profit sharing – calculated on profitability
• 4% 401K match – immediately vested
• 100% paid Team Member premiums for life insurance and short-term disability insurance