Field Engineer 4 - West Boylston, MA - ThreePDS Inc

Entry Level Field Technician Needed!
Must have some break/fix experience on laptops/computers
MUST HAVE RELIALE VEHICLE AND AUTO INSURANCE 

Job Details: 

Job Title: Field Technician 4
Driving/Non-Driving: Driving
FedEx Pick-up Address: West Boylston, Massachusetts 01583
Duration: 10-12 months with possible extenstion 
Average Weekly Mileage: 250 - 350
Job Description:

• As a Field Engineer 4, you will work in a highly directed environment.
• Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
• You will also perform other non-troubleshooting duties.
• Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment
• Candidate will be taking PC hardware break fix calls at various locations

Responsibilities:

• PLS Support for calls such as Dell ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
• Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
• May perform routine installs, moves, adds and changes as part of a directed team, including: ·
• Complex desktop and laptop break fix work ·
• Whole unit replacement ·
• Simple desktop printer fixes
• Load software with a script

Required Skills:

• DELL Desktop PC
• Install/Support, Expert
• A+ Certification (Preferred)

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