Field Engineer 4 - Cogent Infotech Corporation

Job Title: Field Engineer 4
Location: NORTH HILLS California- Onsite
 
About the company
Cogent Infotech is at the forefront of innovation in IT services and consulting, helping 150+ government and 70+ commercial clients across the USA transform their businesses through technological excellence. We offer a broad spectrum of services across industries, powered by a global workforce that fosters diversity, creativity, and technical expertise.
 
Job Summary
We are seeking highly skilled and motivated Field Engineers who will be responsible for delivering technical support, conducting installations, and performing repairs and maintenance of IT equipment at client sites. This role requires a blend of technical prowess, customer service excellence, and the ability to work independently in various environments.
 
Job Description:
Key Responsibilities:

• As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Client Call Management system using Company provide phone.

• 1+ Years of hands-on experience with laptop and desktop break-fix
• Computer-building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• ***Must have his/her OWN RELIABLE CAR and CAR INSURANCE***
• Candidate will be taking PC hardware break fix calls at various locations.

• Driving/Non driving- Driving
• Weekly Mileage: 250-350 per week
• Contract Type: Contract (Possibility for extension)

How to Apply:
Interested candidates are invited to submit their application, including a resume in MS Word (.doc, .docx) format only, highlighting their qualifications and why they are a good fit for the role.
Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.