Field Engineer 4 - MA - ThreePDS Inc
WILMINGTON, MA 01887
About the Job
WANTED - Field Technicians with Break/Fix Experience!
JOB DETAILS
Fed Ex Part Pick-up Address: Wilmington, MA 01887
Average Weekly Mileage: 250-350 per week (Possbility of being more or less miles depending on workload)
Job Description:
Responsibilities:
General Job Information:
Required Skills:
Screening Requirements:
JOB DETAILS
Fed Ex Part Pick-up Address: Wilmington, MA 01887
Average Weekly Mileage: 250-350 per week (Possbility of being more or less miles depending on workload)
NOTE: Candidate(s) are NOT paid to drive to and from work/FedEx Pick-up Address. All mileage during the day to work locations are reimbursed per the standard mileage.
Job Description:
- As a Field Engineer 4, you will work in a highly directed environment.
- Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
- You will also perform other non-troubleshooting duties.
- Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.
Responsibilities:
- PLS Support for calls such as Dell ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
- Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
- May perform routine installs, moves, adds and changes as part of a directed team, including:
- Complex desktop and laptop break fix work
- Whole unit replacement
- Simple desktop printer fixes
- Load software with a script
General Job Information:
- Candidate will be taking PC hardware break fix calls at various locations.
- Must have reliable transportation.
- Must be able to pass drug and background screening.
- Must be able to complete required product training.
Required Skills:
- DELL Desktop PC including break/fix
- Computer Install/Support
- A+ Certification (Preferred, not required)
Screening Requirements:
- Must be able to pass drug and background screening
- Any required certifications specific to this role
Source : ThreePDS Inc